(FIXED) PSA: Investigating Server Issues in the South-East Asia Region

[_Emerald]

I'm from PH too, but I don't use PLDT and I still have connection issues. Maybe the problem isn't just PLDT.

[Mic.ph]

10 minutes ago, _Emerald said:

I'm from PH too, but I don't use PLDT and I still have connection issues. Maybe the problem isn't just PLDT.

@[DE]Zach @[DE]Glen

 

@_Emerald try submitting a Support Ticket too, then attach the logs. Here's how to get the logs: https://digitalextremes.zendesk.com/hc/en-us/articles/200182250-What-information-should-I-give-when-submitting-a-ticket-

[Gbbaoskaos]

any updates with how it's going rn?

[RezXion]

For a vpn that won't cause any harm whilst this this is happening I'm using 1.1.1.1 since cloudflare lol. So far the ping is great and having no issues what so ever.

[(XBOX)SlagInGristle]

Isp said they reset and still not working. Always same - check your info. 

[(NSW)Loacker]

1 hour ago, _Emerald said:

I'm from PH too, but I don't use PLDT and I still have connection issues. Maybe the problem isn't just PLDT.

Yes, I'm starting to think that too. Other friends I have use DITO and still doesn't work

 

 

[(NSW)Loacker]

35 minutes ago, Gbbaoskaos said:

any updates with how it's going rn?

Still nothing my friend

 

[Valor-Cross]

or maybe The New War is Banned here in Philippines👺

[Razhion]

Ah so here we are my fellow Filipino brethren, was hoping to farm more arbitrations today too.

[(XBOX)SlagInGristle]

Everything else is working

[zeninHimiko]

any updates about what is happening?

 

[lafarm12]

Well the pinoys out there, it's our ISP and not DE's fault unless I'm wrong. I was using smart when trying to launch the game and play the game, which doesn't work because PLDT/Smart is broken. But fortunately Globe works, sad thing is Globe is really slow in my area unless it's  like 12am or something. I don't know about you guys but it's kinda like a temporary fix. Hopefully DE can help resolve this or Pldt fixes their sh*t

[zeninHimiko]

welp...

 

[Gbbaoskaos]

2 minutes ago, lafarm12 said:

Well the pinoys out there, it's our ISP and not DE's fault unless I'm wrong. I was using smart when trying to launch the game and play the game, which doesn't work because PLDT/Smart is broken. But fortunately Globe works, sad thing is Globe is really slow in my area unless it's  like 12am or something. I don't know about you guys but it's kinda like a temporary fix. Hopefully DE can help resolve this or Pldt fixes their sh*t

just wishing pldt won't overlook this issue, they might not prioritize it since it's all about a game but please fix your sh*t pldt

[zeninHimiko]

Actually from my experience PLDT has always been doing cr4p; things ever since

[DeezNutz25]

my 50% discount is waiting for me

[lafarm12]

Holy S#&$ cloud 1.1.1.1 works. Pinoys try it yourself I'm using smart right now and cloud fare works. I'm re-downloading the updates cuz I thought my files were corrupted kinda wasted 500pesos in data for them pff

EDIT: Credits to : RezXion

[GarugameshPrime]

still down-

[zeninHimiko]

16 minutes ago, lafarm12 said:

Holy S#&$ cloud 1.1.1.1 works. Pinoys try it yourself I'm using smart right now and cloud fare works. I'm re-downloading the updates cuz I thought my files were corrupted kinda wasted 500pesos in data for them pff

EDIT: Credits to : RezXion

xD im not familiar in using cloudflare is there a tutorial or something?

 

[LukeJuke]

49 minutes ago, lafarm12 said:

Holy S#&$ cloud 1.1.1.1 works. Pinoys try it yourself I'm using smart right now and cloud fare works. I'm re-downloading the updates cuz I thought my files were corrupted kinda wasted 500pesos in data for them pff

EDIT: Credits to : RezXion

I dunno man. Seems sus but i'll try it.

[nashvergel25]

any news?

[Gbbaoskaos]

6 minutes ago, nashvergel25 said:

any news?

still down

[(PSN)plainrein]

I tried changing my DNS Server to 1.1.1.1 and still can’t log in. I’m on ps tho, not pc

[1Shadow_Stalker1]

Still nothing?

[SNP_MVP]

Still stuck in the login menu and saying network not responding.