Saita Prime Suit: Prime Resurgence [RESOLVED]

[[DE]Rebecca]

Tenno,

We have observed and confirmed a data issue with the way the `Saita Prime Suit` is set up in Varzia’s Wares for this week’s Prime Resurgence Rotation. The item is accidentally giving 2 Hoods, and missing the base Suit.

We will need to do a Hotfix to resolve the issue, which we aim to do before it re-appears in the ‘Last Chance’ week. In the meantime, anyone who purchases it will receive the proper item via script when offices re-open next week. You may also contact Support in the meantime to have the item added.

We apologize for the error, but can confirm that everyone will receive the right item in a week’s time. We are opting to leave it up in the store so players can still obtain parts of the items they want.

Regards!

 

1/4/2022 Status Update:

Greetings and Happy New Year, Tenno!

A couple updates regarding this issue:

1. A script was completed at 9:27am today to fix accounts that received 2 Hoods and not the Saita Prime Base Suit - you should have 1 each as intended now. We will run the script again when the Hotfix goes live to catch any accounts that purchased from now till then.
2. On that note, we're brewing up a Hotfix that will resolve this issue entirely - stay tuned!

We appreciate your patience as we get back into gear - yay 2022!

 

1/4/2022 4:30pm Status Update:

As of 4:30pm ET the script has completed on all Platforms! Everyone who has purchased the Saita Prime Suit from Varzia's Wares should now have the missing base Suit. 

[Kamachi]

Thank you

[Sentinel145]

Thanks I was confused but thought it was a bug and still got the base suit

[BleedingSpeeder]

d.e winning

[OrkydBlack]

Thank you, I was literally just scratchin' my head over that lol!

[(PSN)xavier_got_ya]

Thanks for being quick, DE!

[OrkydBlack]

1 minute ago, OrkydBlack said:

Thank you, I was literally just scratchin' my head over that lol!

In the meantime, I discovered the Manduka Suit top looks really good with the Saita arms, legs, & open helmet lol!

[TheBlackKnife]

Thanks! :)

[marzuyo]

GREAT!!

[DarkCycotech]

I've submitted a ticket regarding this lol but thank you!

[(PSN)Namdreh]

It would be cool to have this as part of the patch as well, I'm not sure if this is planned but New War spoiler following: 

Spoiler

New War Drifter cosmetics, I was hugely disappointed to see just the new prime suit show up and barely anything I'd bought for my other operator. Saita Prime suit is one of my favourites, I understand from a design perspective it's getting the suits to work on a different physique of character like the option to add prime details on tennogen stuff for example. Apologies if this has already been brought up. 

 

[Kerrypted]

👍

[Uhkretor]

Now all we need is the *Spoiler Mode 2* version of released Operator cosmetics and we're good to go.

[Kaysleigh]

19 minutes ago, [DE]Rebecca said:

Tenno,

We have observed and confirmed a data issue with the way the `Saita Prime Suit` is set up in Varzia’s Wares for this week’s Prime Resurgence Rotation. The item is accidentally giving 2 Hoods, and missing the base Suit.

We will need to do a Hotfix to resolve the issue, which we aim to do before it re-appears in the ‘Last Chance’ week. In the meantime, anyone who purchases it will receive the proper item via script when offices re-open next week. You may also contact Support in the meantime to have the item added.

We apologize for the error, but can confirm that everyone will receive the right item in a week’s time. We are opting to leave it up in the store so players can still obtain parts of the items they want.

Regards!

thanks for looking into this issue :) i was wondering where my chest part went and this makes me happy that you have seen the issue and are going to fix it

[Kielala]

Well I hope the hotfix works when it drops cuz that was 2 regal aya  :L

[FSK41]

Can you also adjust Aya Chances in Endless missions with this hotfix to give people an alternative to rerunning the same bounty for the 100th time

[CJmckay]

Thank you so much, the moment I finally go that suit with that dope hood and can't find the shirt if felt all "what the hell's going on?" 

Such a relief it isn't actually removed

[Dobert.]

how does that even get messed up..? also a week :|

[2wentyThre3]

Top flight customer service and community management as always. Fantastic news and I look forward to getting my chest piece Xx

[Numerounius]

Okay thanks for the clarification! I thought it was like that to show it both being applicable for Operator and Drifter but I knew this was wrong.

[SyphanixPrime]

Thank you. I thought I was in a bad spot. Thank you.

[Shoelip]

3 minutes ago, Hammett5050 said:

Please fix 'void dash' while using Drifter (Operator works well). When you use 'void dash' (shift+space) and immediately use normal 'dash' (shift), he gets stuck and keeps spamming dashes uncontrollably.

Huh... using the same button for both sprint/roll and crouch is probably part of your issue.  Definitely something they could fix, but something you probably shouldn't be doing in the first place.

[Novajone]

It kinda annoying dos this suit even work for the drifter or not kidna hard tell

[TalianaPrime]

Same issue, just noticed it gives 2 hoods

[(PSN)AlbaMeira]

1 hour ago, [DE]Rebecca said:

Tenno,

We have observed and confirmed a data issue with the way the `Saita Prime Suit` is set up in Varzia’s Wares for this week’s Prime Resurgence Rotation. The item is accidentally giving 2 Hoods, and missing the base Suit.

We will need to do a Hotfix to resolve the issue, which we aim to do before it re-appears in the ‘Last Chance’ week. In the meantime, anyone who purchases it will receive the proper item via script when offices re-open next week. You may also contact Support in the meantime to have the item added.

We apologize for the error, but can confirm that everyone will receive the right item in a week’s time. We are opting to leave it up in the store so players can still obtain parts of the items they want.

Regards!

Thanks =) For the quick PSA.