PSA: Kuva Lich/Sister of Parvos rewards may not match what you expected (resolved)

[DREEEMZ]

When can we expect our compensation though

[[DE]Megan]

On 2022-02-09 at 5:45 PM, [DE]Momaw said:

UPDATE #2
Feb 11 2022  16:13 eastern time

We have concluded there is enough data that we can reconstruct player's proper rewards.  Some time next week we will run a server script for anybody who defeated a Lich or Sister in the affected time frame.  If you got an item with incorrect numbers (weapon, hound)  or did not get an item at all (ephemeras),  you will get a repeat of your reward drop with the corrected things you should have received the first time.  In the event of a duplicate weapon, you get to keep both weapons. (And we assume merge them together to make even stronger)

Quoting for exposure on our next steps!

[Quest]

Nice

[-Faded_Dreams-]

I started my hunt before that fix, fineshed it like 20 min after that "fix update" and didn't got my ephemera... is this "server script" going to give my stuff too or I can't apply for that reward compensation?

[Yarethon]

On 2022-02-11 at 7:09 PM, [DE]Megan said:

Quoting for exposure on our next steps!

That's great to hear, thank you!

[(PSN)xilX-Siva-Xlix]

On 2022-02-10 at 6:45 AM, [DE]Momaw said:

Hello Tenno!

Quick PSA to bring visibility to an issue we're actively investigating.

Currently the rewards indicated from defeating your Kuva Lich/Sister (weapon Elemental bonus, Ephemera, etc) are not what's actually given to the player. For example, your Kuva Lich Adversary has a 51% bonus. Upon receiving your weapon from Vanquishing it actually has a 28.4% bonus. Clearly wrong!  A Kuva Lich’s equipped Ephemera may also be different, and for Corpus Sisters, their Hound might also be different.

We’ll update this thread when we know what the next resolution steps are. (You may want to avoid doing your Lich/Sister showdown until we resolve this)

UPDATE
Feb 9 2022  19:18 eastern time

We've hot-dropped a fix to all platforms for the server side mission rewards script that was causing this problem.  Kuva Liches and Sisters of Parvos should now once again reward you with what they show on your summary screen.

Tomorrow we will begin addressing compensations for the players who did their Lich/Sister showdown in the window between 11:00 and now and didn't get what they were hoping for. Further updates to follow once that process is underway!

 

UPDATE #2
Feb 11 2022  16:13 eastern time

We have concluded there is enough data that we can reconstruct player's proper rewards.  Some time next week we will run a server script for anybody who defeated a Lich or Sister in the affected time frame.  If you got an item with incorrect numbers (weapon, hound)  or did not get an item at all (ephemeras),  you will get a repeat of your reward drop with the corrected things you should have received the first time.  In the event of a duplicate weapon, you get to keep both weapons. (And we assume merge them together to make even stronger)

Hi DE Team,
To add on with this, I vanquished my lich on 10th Feb, my reward screen showed me a requiem ultimatum, but did not receive it, created a ticket explaining it with a video I captured thinking it might be a missing item. My Ticket ID 2755637 for further info incase it might be related

[[DE]Momaw]

Updated Feb 16 2022 11:56

The compensation script for bad Lich/Sister rewards has completed on all platforms.

To recap:  If you defeated a Kuva Lich or Sister of Parvos within a specific time frame (on February 9 from about 11:00 to 19:18 eastern time), the rewards that were sent to you by the server did not match what you expected to get based on what you could see in the information page for your Lich/Sister.  We corrected the rewards being given by modifying the server, and this script retroactively fixes people who got wrong or missing items before the server fix.

What you can expect, if you were affected

• You will get a new Inbox message with item attachments, the same as if you had just defeated your Lich/Sister
• The new Inbox message will be the rewards that you should have gotten the first time, including Ephemera, Weapon (if you vanquished them), and Hound (if it was a Sister and you vanquished them)
• If you earned a weapon, you keep both the old one and the new one. Claim the new weapon or Hound from the Foundry, as usual.
• The new weapon is not guaranteed to be a higher damage bonus percent than the first one you got; the first weapon was simply random while the new one will match what was shown on your Lich/Sister's information page
• Reminder: You can use Valence Fusion to merge two identical Kuva or Tenet weapons together and make a more powerful version! This is under the "Actions" button in the weapon's "Upgrades" screen

We hope these actions will give everybody the rewards that they expected and earned, and apologize for our mistake that led to the confusion.

 

 

[Yarethon]

10 minutes ago, [DE]Momaw said:

Updated Feb 16 2022 11:56

The compensation script for bad Lich/Sister rewards has completed on all platforms.

To recap:  If you defeated a Kuva Lich or Sister of Parvos within a specific time frame (on February 9 from about 11:00 to 19:18 eastern time), the rewards that were sent to you by the server did not match what you expected to get based on what you could see in the information page for your Lich/Sister.  We corrected the rewards being given by modifying the server, and this script retroactively fixes people who got wrong or missing items before the server fix.

What you can expect, if you were affected

• You will get a new Inbox message with item attachments, the same as if you had just defeated your Lich/Sister
• The new Inbox message will be the rewards that you should have gotten the first time, including Ephemera, Weapon (if you vanquished them), and Hound (if it was a Sister and you vanquished them)
• If you earned a weapon, you keep both the old one and the new one. Claim the new weapon or Hound from the Foundry, as usual.
• The new weapon is not guaranteed to be a higher damage bonus percent than the first one you got; the first weapon was simply random while the new one will match what was shown on your Lich/Sister's information page
• Reminder: You can use Valence Fusion to merge two identical Kuva or Tenet weapons together and make a more powerful version! This is under the "Actions" button in the weapon's "Upgrades" screen

We hope these actions will give everybody the rewards that they expected and earned, and apologize for our mistake that led to the confusion.

 

 

Thank you! Just checked in-game and got everything in the list.

 

[Quest]

5 hours ago, [DE]Momaw said:

Updated Feb 16 2022 11:56

The compensation script for bad Lich/Sister rewards has completed on all platforms.

To recap:  If you defeated a Kuva Lich or Sister of Parvos within a specific time frame (on February 9 from about 11:00 to 19:18 eastern time), the rewards that were sent to you by the server did not match what you expected to get based on what you could see in the information page for your Lich/Sister.  We corrected the rewards being given by modifying the server, and this script retroactively fixes people who got wrong or missing items before the server fix.

What you can expect, if you were affected

• You will get a new Inbox message with item attachments, the same as if you had just defeated your Lich/Sister
• The new Inbox message will be the rewards that you should have gotten the first time, including Ephemera, Weapon (if you vanquished them), and Hound (if it was a Sister and you vanquished them)
• If you earned a weapon, you keep both the old one and the new one. Claim the new weapon or Hound from the Foundry, as usual.
• The new weapon is not guaranteed to be a higher damage bonus percent than the first one you got; the first weapon was simply random while the new one will match what was shown on your Lich/Sister's information page
• Reminder: You can use Valence Fusion to merge two identical Kuva or Tenet weapons together and make a more powerful version! This is under the "Actions" button in the weapon's "Upgrades" screen

We hope these actions will give everybody the rewards that they expected and earned, and apologize for our mistake that led to the confusion.

Great!