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    • [DE]Danielle

      Player Guides, Tips, Apps, & Useful Websites!   04/06/2016

      Hey guys! This is a remake of the original Player Guides, Tips, Apps, & Useful Websites thread created by [DE]Drew.  Helpful DE or player-made threads/websites will be listed here for all of your Warframe needs. If you find a thread that you think should be listed you can send a PM to [DE]Danielle with the link.  GENERAL POSTING TIP:
        Before you post on the Forums, please keep the following tips (by IIIDevoidIII) in mind.    The Warframe forums have a multitude of resources to help you on your journey through Warframe:  The Players helping Players subforum contains many help questions and player-made guides, tricks, and tips. To look for a topic that may have an answer to your question, you can use the search function in the upper-right hand corner of the page as well as the Advanced Search Form. Detailed information about the game (its lore, mechanics, equipment, and other items) can be found on the fantastic, community-run, Warframe WIKIA. If you are looking for active assistance in the game, Warframe offers experienced Guides of the Lotus (GOTL). These players are a group of volunteers from the community who spend their time in the low-level Relays, answering questions, and assisting new player with in-game missions, should they be available. RECENT ADDITIONS: •  Spy Guide • What you Should know about Conclave • The Ultimate Conclave Guide - Chapter 1 • The Super Duper Ultra Mega Parkour 2.0 Zephyr Movement Tutorial • TennoDrops - Warframe Item Drop Locations • Beginners Guide to Creating an Active Warframe Clan • Guide To Modding Your Ips Weapons Damage In Conclave • Parkour 2.0 Tips and Tricks / Tutorial Videos Collection PLAYER-MADE GUIDES/WEBSITES DE-MADE GUIDES/TIPS PERFORMANCE GUIDES: WARFRAME APPS: MAC AND LINUX GUIDES: FORUM GUIDES:    
    • [DE]Danielle

      Getting Support - Common Issues   04/20/2016

      Have an issue? Unsure if we can help? Warframe's support team can assist you with the following common issues and concerns! 

      *Take care of reading through the instructions before sending in your Support ticket. An organized and detailed ticket will better help the agent answer and fulfill your request.* 
      "I accidentally purchased the same item twice."
      Before sending in a support ticket please choose which item you would like to keep and start using it! Support tries to have as little impact on your play time as possible; we're able to see which of the two items you aren't using and remove it from your inventory (even while you're logged in). 

      Please note: We will not perform refunds on items that have been used - Leveled items or items with minimal Affinity are not eligible for refunds. 


      "I accidentally purchased an item and would like a refund" 
      Platinum refunds can usually be processed, as long as you submit your request immediately after your purchase and the item has not been used. 


      "I bought the wrong item."
      A variation of the above questions, but the same applies. We are able to remove the item and refund your item purchase only if it has not been used. "


      "I sold an item by mistake, is there any way I can have it back?"
      Absolutely! In order to have the item restored please contact us as soon as possible after the sale - we have a limited window of time allocated to reversing this process.

      Please make sure you have an open Warframe / weapon slot for the item(s) you sold. Should you not have enough slots available at the time of the reversal, we will contact you to let you know that you need to make room in your inventory. 


      "I started building something in the Foundry that I didn't mean to."
      If the item is finished, please do not claim it. We cannot refund foundry items once they are claimed by the player. Unclaimed items will have the full construction costs refunded.


      "I purchased a skin, but I can't find it."
      Before sending in a support ticket, go to your Arsenal and browse for the purchased skin. You can search for and equip skins by clicking on the Appearance tab next to the item you want to customize.  If you experience difficulties, contact Support and we can verify that you have the item and further assist you with equipping it. 


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      Should you find you are missing any specific mod, please provide us with the name, rank, and the day you last saw the mod in your inventory. If you have an idea what mod it might have been fused into, please do not perform any more fusions; if a fused mod is fused again into a new mod, it cannot be recovered.
      "I accidentally used a Forma on an item!"
      If you accidentally polarized your item, please file a support ticket immediately and refrain from using the item in question until we get back to you.

      In the ticket, please specify the item that you applied the Forma to and what polarity you intended to add.    "I didn't receive my rewards from the event!"
      We kindly ask you repeat any events/missions if they are still available. Please keep in mind that we are unable to advance you towards the next step/level of the event (if there is one) and cannot change any end of mission scores. If you are still missing rewards after repeating, please wait until after the event has ended and the rewards have been given out. Once the event has concluded contact Support as soon as possible. 

      Since certain events have immediate rewards while others do not, please check our website / Forums / social media for any announcements about the distribution of event rewards.


      "My game crashed during a mission” or “My game was unable to update the account information and the progress was not saved.”
      Depending on the mission you played, try to re-join the session to receive your rewards. Please note that only the end of mission rewards (5 minute / round rewards) are recoverable. Pickups from the mission itself cannot be recovered by the support team.  If you are crashing or experiencing errors regularly, please create a support ticket in the most appropriate technical category so we can do our best to help you solve any networking / system problems you are experiencing. 


      “I want to change my email address / delete my account”
      If you wish to update your account’s email address or have your account removed permanently, you will need to contact support and verify that you are the account creator.   “I have purchased Platinum/Prime Access, but have not received it yet”
      Usually purchases are applied to your account almost immediately, but depending on the payment method used (i.e. mobile payments) it can take up to 48 hours for your order to appear in-game.

      If you have not received your purchase after 48 hours, please create a ticket with the following information so that we can assist you as quickly as possible: Choice of payment service (Paypal, credit card, etc.) Date and time of payment Screenshots of the confirmation for the purchase, including the transaction/order number Mobile phone number used, if payment was made through mobile service Item purchased (Prime Access Package, 1000 Platinum bundle, etc.)   Experiencing issues that were not listed above? The following links are also at your disposal: Support’s Knowledge Base: https://digitalextremes.zendesk.com/hc/en-us  Trading Guide - FAQ, Tips, and Guidelines: https://forums.warframe.com/announcement/44-trading-guide-faq-tips-guidelines/ Autohotkey Ban Qualitfactions PSA: https://forums.warframe.com/topic/436368-psa-autohotkey-ban-qualification/    Got a problem? We can help you! Contact us here. 
    • [DE]Danielle

      Up/Down Voting Disabled in PhP Threads   06/01/2016

      Hey Tenno!  We have recently disabled the voting system for posts in Players helping Players threads. When enabled, "up-voted" posts are bumped to the top of the thread and "down-voted" to the bottom. This breaks the flow of discussion ultimately creating confusion. Now that we've disabled voting posts will be organized as they are elsewhere on the Forums (date posted). While we have disabled voting, the voting UI is still visible in threads.  The ability to "Mark post as best answer" and up / down vote threads is unaffected by this change.  Thank you! 

Archived

This topic is now archived and is closed to further replies.

  • 3
Kunsumption

Transferring From The Pc To Ps4

Question

I'm sure this has been mentioned somewhere in that giant topic over there about the PS4 release, but if I was to do this, will the things I have on PC Stay on PC? Or will they be Literally transferred over to the PS4 with everything of PC deleted?

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58 answers to this question

From the way things have been looking, im starting to lose hope. Might have to stay on the pc. Too much has been already invested to start all the way over. Too much has already been invested to not get a direct response from the devs. We would all love some light shed any time now.

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I still want to know if the account transfer from the PC version will delete our progress on the PS4 version. If the transfer from my PC account completely overwrites my progress on the PS4 version there really isn't a reason for me to even transfer over.

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You could wait until your frames come out of development before you decide to copy your account. Based off of what has been stated before, you actually have to physically choose to copy over your account to your Ps4 and it doesn't automatically happen. So if you have something in the foundry and you're afraid that your items won't copy, just wait until they're done and you're ready.

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Come on... still no answer from the devs ? I want my pc account on ps4 ;(

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When you get Warfame on the ps4 for the first time, do you get equipment (boosers, platnium) when you login?

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if we start a new game on ps4 can we not migrate from pc anymore....

also does anyone know when we can migrate...

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I too would like to know when account migration will be available.

 

 

Same for me

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Things that are NOT copied over:

-Clan (current clan, dojo, research progress, etc)

-Platinum

 

Things that may or may not be copied over--not sure if they get copied.

-Boosters (currently active, credit/affinity)

-Gameplay stats (kills, time, etc)

 

Be patient, everyone.

yey can't wait , thx for the update I better go spend some platinum fast
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It's an account COPY.

Basically when you do it, you have 2 accounts: a PC and a PS4 account, both of which have all the same gear, items, frames, etc (though platinum and clan stuff isn't transferred). You keep your PC account's progress, and from that point onward your PS4 and PC account progress independently from one another.

Basically the account copying doesn't do anything to your PC account.

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But that does not answer the question. What I would like to know if the stuff we have on the PS4 already will get deleted or if that remains aswell.

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It makes a copy of your PC account, and transfers it to the PlayStation 4, excluding your clan (your keep Clan weapons) and Platinum. Nothing gets deleted.

 

To make it simple, your current account will have a copy on the PlayStation 4.

 

 

Letter13 said it better.

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Would you be able to change the email and information on the ps4 copy, I assume the paid name change is there. To make it a family account or something. 

Also will it keep the crafting items that are "In Progress" and "Read to Claim"

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Honestly I think they should just give the players who want to transfer over to the pc version the choice to do another hard reset or maybe make it mandatory and reimburse platinum based on not how much they have spent but at the cost of everything that was acquired - IE: you have not spent any platinum but you have obtained rhino / mag through gameplay and farming, you then get reimburse for the set platinum price on those warframes or weapons and so on and so on.

 

Then they just give the platinum to whatever account it is on the ps4.

 

That is just my opinion, think it would make "transferring" much more simple.

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how do you copy your pc account to ps4?

 

Seriously, how do we copy it over?

 

Yea... I don't think we are in sync yet. The Rainbow Bridge has not been opened by Heimdall...

 

I want to start playing this. I don't want to lose the $25 that i have already spent on the pc. I would prefer to play it on PS4. So I started the game and it went through the tutorial. I figured after that there would be a warframe log in. Nope. Now I feel that because i stupidly started the game. I am going to lose my ability to import my PC unlocks. I am pretty miffed about the whole thing as this was my biggest feature I was excited about. 

Maybe I just don't see where the update is posted but it would be nice to have something pinned in the PS4 forum to let us know whats up. 

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Is this still not available? its been line about a year since this forum went up.

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Looking for the same thing... Just got the ps4 (finally in stock in Denver) lol. And I spent a lot of Plat on gear ont he pc.. =/ Kinda want to transfer.. lol.. DOH!

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