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I've had this game for about a day and got IP banned for no reason


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So I was never actually told I was banned but the only way the game will let me log in is with a vpn but the thing is I shouldn't be banned. Without a vpn it just says "Login Failed. Check your info." I haven't even played long enough for this to make sense I have around 3 hours of play time, haven't done any glitches and don't have hacks. Any advice?

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