Got access to Cross-Platform Save even though I'm not a Founder

[Ferbez]

I've already described this situation to support (and got generic reply, which says something like "we all wait for Cross-Platform Save!") and made a post on General Whispers in the Walls Bugs subforum, though haven't got any reply. I hope I'll get at least some kind of feedback here - I'm not a Founder and I got access to Cross-Platform save on December 13th, around 15:00 PT (even earlier than Founders). I opened account management on the website and it said to me that "Cross Platform Save is available" and offered me to link/merge my accounts. I obviously thought that Cross Platform Save got released and tried to connect my Switch and PC accounts, making PC account main (I barely played on Switch). After a few errors (it gave me error #999 twice when I tried to merge, but I persisted) it finally successfully merged my accounts - I immediately noticed how amount of platinum changed on the website (adding starter 50 platinum from Switch to my PC account). I checked everything in-game and my progress transferred on Switch - and only then I decided to check news and forum, noticing that Cross Platform Save won't be available until December 14th (and only then it'll become available only for Founders). I also checked account management on the website again - and it now says that Cross Platform Save is "coming soon". I still haven't noticed any issues other than account management on the website says that Cross Platform Save is "coming soon". There's also other people who was able to enable Cross-Platform Save due to this bug - there was a post on Reddit mentioning this, though it is now deleted for some reason. I believe only issue for me is just that "coming soon" text in the account management on the website - everything else works perfectly.

[CannaWhoopazz]

Congratulations on the early rollout, I guess?  

[Ferbez]

23 минуты назад, CannaWhoopazz сказал:

Congratulations on the early rollout, I guess?  

Indeed, though I still believe I got lucky that my account didn't got annihilated, since my accounts got merged even before December 14th - my only issue right now is "coming soon" text instead of proper Cross-Platform Save settings on the account management page (sadly I haven't made any screenshots when I was merging my accounts). Still, it'd be nice to get some info about that bug from DE - I'm obviously not the only one who got early rollout this way

Edited December 18, 2023 by Ferbez

[(PSN)Hannabal_96]

God i wish that were me

[(XBOX)squadX Toga]

1 hour ago, Ferbez said:

I've already described this situation to support (and got generic reply, which says something like "we all wait for Cross-Platform Save!") and made a post on General Whispers in the Walls Bugs subforum, though haven't got any reply. I hope I'll get at least some kind of feedback here - I'm not a Founder and I got access to Cross-Platform save on December 13th, around 15:00 PT (even earlier than Founders). I opened account management on the website and it said to me that "Cross Platform Save is available" and offered me to link/merge my accounts. I obviously thought that Cross Platform Save got released and tried to connect my Switch and PC accounts, making PC account main (I barely played on Switch). After a few errors (it gave me error #999 twice when I tried to merge, but I persisted) it finally successfully merged my accounts - I immediately noticed how amount of platinum changed on the website (adding starter 50 platinum from Switch to my PC account). I checked everything in-game and my progress transferred on Switch - and only then I decided to check news and forum, noticing that Cross Platform Save won't be available until December 14th (and only then it'll become available only for Founders). I also checked account management on the website again - and it now says that Cross Platform Save is "coming soon". I still haven't noticed any issues other than account management on the website says that Cross Platform Save is "coming soon". There's also other people who was able to enable Cross-Platform Save due to this bug - there was a post on Reddit mentioning this, though it is now deleted for some reason. I believe only issue for me is just that "coming soon" text in the account management on the website - everything else works perfectly.

Should've been me, lol. I can't wait to transition to PC from my derelict of an Xbox.

[BigFlashBangy48]

I also got access to merge my accounts on the 13th of December but was quickly booted back as servers were overflowing

[(NSW)NeonNebula]

Why’s this posted in the bugs section? I don’t see the issue lol. You got it early. Lucky. 

[HazeemJimbo]

Can anyone tell me what's wrong? I'm trying to merge my primary account (PC) with my consoles account (PSN), but it gave me this error. I think I'm eligible to do so since I've bought a few of the prime access before

 

[amymist]

Prime access is different than being a founder! You may be best served by just waiting for now.

[Ferbez]

16 часов назад, amymist сказал:

Prime access is different than being a founder! You may be best served by just waiting for now.

He got access to the second rollout wave because he bought Prime Access (first rollout wave was for Founders, second - for Prime Access owners) - so did I, thus now Cross-Platform Save now works for me on the account management page. It doesn't work too well for him though - I believe he should contact support in his case

Edited December 20, 2023 by Ferbez

[Ferbez]

Account management on the website worked for me for some time, but it again says that Cross-Platform Save is coming soon - even though I bought Prime Access in the past and (as mentioned before) successfully merged my PC and Switch accounts

Edited December 23, 2023 by Ferbez

[Debatra]

It was supposed to be for Founders only? I've never spent a dime on this game and have only been playing for a year or so, but I was able to merge too.