Accounts linked when i wanted them to merge

[Robby]

I also sent this as a support ticket but thought I'd post it here too

Hi,
I believe I've messed up something
I believed that with account link/merge when I link my 2 accounts it would automatically merge if applicable, however, when I did this it instead overwrite my old xbox accounts previous save and made it my current pc one, when instead I wanted to move the data from my xbox account and add it to my pc account.
I did this after reading the FAQ which included:
"Eligible accounts will automatically undergo the One-Time Account Merge instead of Linking when you connect your Warframe accounts."
There was no reason my account should not of been Eligible.

ADDITIONAL INFO:
My Pc account is: Robby
and my Xbox account was called: PrettyColt47695

[xVoidPrime]

there is a problem currently, it stated that when you link your first console to the pc account it overwrited the PC but it makes your account new and can't merge .. 

that's why the option is link and you should've checked before hitting enter

[Robby]

2 hours ago, xVoidPrime said:

there is a problem currently, it stated that when you link your first console to the pc account it overwrited the PC but it makes your account new and can't merge .. 

that's why the option is link and you should've checked before hitting enter

I can not find where it says anything about the merge problem, I just went by what it said in the FAQ segment which clearly states the merge and account link process is the same and would happen automatically.

Are you sure this was the issue?

 

 

[primemeta]

Yeah, I’ve had the same problem

[Trance51]

20 hours ago, Robby said:

went by what it said in the FAQ segment which clearly states the merge and account link process is the same and would happen automatically.

Are you sure this was the issue?

I went to the website and it never stated if I was available to merge or link as I've seen, only gave me the ption to choose my primary accounts