Cannot equip animal companions after cross save

[Borturm]

After merging my account I am unable to equip any animal companions in the arsenal, receiving the massage "your current pet must complete incubation before another can be equipped." 

this message comes up regardless of the fact that I have no pets incubating on either account before merging.

[AlCapone92]

This has started to happen to me to I’m now locked out of using my companions. 

[Greenlight61]

The same has happened to me. I believe it is because I was incubating a kubrow egg on my non-main account when I merged. The game still thinks I'm incubating that egg even though I cannot access it. 

[Kalzone404]

I’d like to add to this. I’m dealing with the same glitch. Getting the same error. Can’t use any pets that stem from the incubator but mechanical pets are unaffected.

Edited December 25, 2023 by Kalzone404

[DaloreGaming]

The exact same has happened to me

 

[DaloreGaming]

i found a fix, try to incubate a new kubrow, it will encounter an unknown error, then try to incubate a new kavat, it'll do the same. then log out and in again and you should be able to claim your pet and free the slot

 

 

[sjiar]

how to bring out a new pet if the incubator does not open?