Warframe: 1999 - DirectX12 Crashes due to Windows Incompatibility

[[DE]Taylor]

Hi Tenno,

We’ve been made aware of crashes related to Tenno playing on DirectX12 who have not installed certain Windows Updates. If you’re crashing upon launch with DX12 active (and can’t quite remember the last time you ran a Windows Update), we recommend swapping to DX11 to fix —  future Warframe patches will disable the DX12 setting if you have this incompatibility.

Players can do so via gear wheel in the PC Warframe Launcher. Open the Graphics API dropdown and select “DirectX 11” to fix!

[Juul_VG]

I wanted to say that updating did work "sort off" my last windows update was from 3 weeks ago, so even a semi recent windows version was still the culprit. But by the end of the quest it did still crash afterwards, but that was it.

[(XBOX)Only1ToyaTTV]

The game also has signing into the Game and then there’s another bug that isn’t letting you’re friends join ur session.

Edited December 14, 2024 by (XBOX)Only1ToyaTTV

[Halo]

Any chance on looking into constant FPS Stutters / Stability? Because after performing what was explained to me in my support ticket, the game held for my entire play-session yesterday, but start-up today reverted itself to how it was acting since Koumei &TFF came out. 

If needed, I'll add in the ticket requests that I'm referring to in case anyone in the back-end can peer into this, please and thanks! 

Initial Ticket Request: #3620433
New Ticket Request in regards to the initial assistance not working: #3686766

[Tikka_Qrow]

Oi! Do you know 'which' windows updates are required? E.g. KB1234567?

[naramon]

I'm still crashing constantly after both hotfixes. I've tried everything at this point. Switching between DX11 and 12 does nothing for me.

[Juul_VG]

14 minutes ago, naramon said:

I'm still crashing constantly after both hotfixes. I've tried everything at this point. Switching between DX11 and 12 does nothing for me.

After playing more I can say that switching anything in terms of settings and dx11 or dx12 or emptying shader cache did not help at all. Not a single other game has crashed for me. Leading me to believe it is on warframe's end.

[Halo]

It is 100% something on Warframe's end. This sort of thing has only exploded out of proportions with people now crashing, as opposed to the games graphics / fps stutters / constant fps drops that have been present for a while. There have been performance issues since the release of Koumei, but there is constant denial of them. 

Having all the latest windows updates, latest graphics drivers (uninstalled and reinstalled), and even optimizing the games cache does jack all. 

Only fix, for me, has been forcibly power-cycling my computer every day, after my first initial attempt at playing the game. 

[Beryliberries]

27 minutes ago, Halo said:

It is 100% something on Warframe's end. This sort of thing has only exploded out of proportions with people now crashing, as opposed to the games graphics / fps stutters / constant fps drops that have been present for a while. There have been performance issues since the release of Koumei, but there is constant denial of them. 

Having all the latest windows updates, latest graphics drivers (uninstalled and reinstalled), and even optimizing the games cache does jack all. 

Only fix, for me, has been forcibly power-cycling my computer every day, after my first initial attempt at playing the game. 

dx12 also still has flickering issues with the UI. It has since Kullervo came out, so roughly June of 2023. Kinda sucks because for those who can play on dx12 without this specific issue in the PSA, every UI element is subject to flicker. I either get worse performence in dx11 at the moment, or better in dx12 but have a flicker. Really frustrating :<

[Halo]

9 minutes ago, Beryliberries said:

dx12 also still has flickering issues with the UI. It has since Kullervo came out, so roughly June of 2023. Kinda sucks because for those who can play on dx12 without this specific issue in the PSA, every UI element is subject to flicker. I either get worse performence in dx11 at the moment, or better in dx12 but have a flicker. Really frustrating :<

Yeah, DX11 just does not work, lower FPS, more stutters, and does not mesh well for me. And there being no new fix at all infuriates me... 

[Beryliberries]

Really unfortunate that both dx11 and dx12 are struggling with their own issues for this game rn that makes them both frustrating to use :(

[Halo]

One minor thing that MIGHT help is turning V-Sync off and setting your max frame-rate. 

Mine was, and still is, beyond helpless when it was on auto, specifically it jumping up past 60 FPS and fluctuating between 60 and 62...

Turning it off and locking it to 60 max helps, but doesn't fix the issue completely...

[rem1ly]

Huh... I switched to DX12 in the first place because DX11 is horribly unstable and stuttery for Warframe specifically. Never crashed a single time with DX12, aaand now I suddenly can't use it anymore and I'm forced to use DX11 :/
Like, for no reason I now have to deal with load times that are tripled if not quadrupled, and completely random drops down to 30 fps. No fun at all...
 

[Dubbudda]

RTX 4090 Paired with i9-14900KF and can't finish the new hex quest becuase i crash every 2-3mins, so im just sitting here doing nothing stuck inside this mission. 

 

Edit: After downloading the (Optional) Windows update it worked just fine 

Edited December 17, 2024 by Dubbudda

[Juul_VG]

On 2024-12-17 at 10:55 PM, Dubbudda said:

RTX 4090 Paired with i9-14900KF and can't finish the new hex quest becuase i crash every 2-3mins, so im just sitting here doing nothing stuck inside this mission. 

 

Edit: After downloading the (Optional) Windows update it worked just fine 

I wonder, this was the case for me for a while. Is your game still stable or has it crashed a few more times later?

[rem1ly]

On 2024-12-17 at 4:55 PM, Dubbudda said:

RTX 4090 Paired with i9-14900KF and can't finish the new hex quest becuase i crash every 2-3mins, so im just sitting here doing nothing stuck inside this mission. 

 

Edit: After downloading the (Optional) Windows update it worked just fine 

What was the optional update...?

[KingIsrafel]

well i came on here to see if anyone else was having constant crashing but I'm not even using dx12 so I'm baffled. this does mention windows incompatibility tho and I've had issues with updating my laptop so I'm not sure if this is tied together. just wish itd not crash so much

[ix08]

I have very slow loading times with DX11 which makes party play unplayable as others have to wait 2-3 minutes for me to load.

No loading problem with DX12, but this option was removed in launcher. Can't you make DX12 available again and give players the choice? I had no issues with DX12 and am now forced with DX11.