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PSA: Twitch Drops Fulfillment issues for Cross-Save, PC, and iOS Accounts [RESOLVED]


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Posted

Hi Tenno,

Due to a change in Twitch Drops entitlements, players cannot receive their Claimed Twitch Drops for PC, iOS, and Cross-Save accounts. As we have currently gone dark, we are unable to address this issue until we launch our Interim Cert Build.

Since a large number of players are affected, we are ceasing all Twitch Drops campaigns until this fix has been deployed. We’ll share when to expect this update in Devstream #188.

If you are a player with unfulfilled Twitch Drops from this weekend (ie. you have Claimed them on twitch.tv/drops/inventory but do not see them in your account), these items will be delivered to you once the Interim Cert Build launches.

Thank you all for your understanding on this matter. 
:community:

UPDATE - MAY 21:

This issue should be resolved as of Yareli Prime's launch! Your claimed rewards should be delivered upon login. We will be testing our Drops campaigns to ensure they work properly, so if you are still experiencing issues, please let us know. 

  • Like 13
Posted

thx for info

any aproximate date of Cert Build?

I have 150 nightwave credits in twitch drops and there are less than 3 weeks to spend them

  • Like 1
Posted
8 minutes ago, awsd77 said:

thx for info

any aproximate date of Cert Build?

I have 150 nightwave credits in twitch drops and there are less than 3 weeks to spend them

Quote

We’ll share when to expect this update in Devstream #188.

 

  • Like 1
Posted
25 minutes ago, michaludara said:

 

It doesn't exactly answer the question

This only says we will lose a week before they tell us how much more we will lose

I only asked for approximate date, like: you will have sufficient amount of time to redeem or unfortunately it will be too late to spend them and we will compensate you with next nightwave credits instead

Posted

I saw the notification and thought it would be funny if you were saying twitch drops were being stopped due to people complaining about them all the time. The fact they are being paused does make it funny.

Posted
vor 18 Stunden schrieb [DE]Taylor:

Hi Tenno,

Due to a change in Twitch Drops entitlements, players cannot receive their Claimed Twitch Drops for PC, iOS, and Cross-Save accounts. As we have currently gone dark, we are unable to address this issue until we launch our Interim Cert Build.

Since a large number of players are affected, we are ceasing all Twitch Drops campaigns until this fix has been deployed. We’ll share when to expect this update in Devstream #188.

If you are a player with unfulfilled Twitch Drops from this weekend (ie. you have Claimed them on twitch.tv/drops/inventory but do not see them in your account), these items will be delivered to you once the Interim Cert Build launches.

Thank you all for your understanding on this matter. 
:community:

You can leave it turned off. I never liked beeing forced to get some loot only via linking my account to a amazon bought company.

 

Posted

So if I understand correctly, update will be on May 21 and nightwave will end on the same day. What will happen to these 150 credits we are unable to claim?

  • Like 2
  • [DE]Taylor changed the title to PSA: Twitch Drops Fulfillment issues for Cross-Save, PC, and iOS Accounts [RESOLVED]
Posted
On 2025-05-05 at 10:50 AM, [DE]Taylor said:

UPDATE - MAY 21:

This issue should be resolved as of Yareli Prime's launch! Your claimed rewards should be delivered upon login. We will be testing our Drops campaigns to ensure they work properly, so if you are still experiencing issues, please let us know. 

For vis!

  • Like 1
Posted
Am 12.5.2025 um 19:16 schrieb awsd77:

So if I understand correctly, update will be on May 21 and nightwave will end on the same day. What will happen to these 150 credits we are unable to claim?

Got worthless 150 Nora's Mix 8 Creds today (as inventory junk), of course we're supposed to be online exactly on that particular important day; typical FOMO game mechanic expectations due to blatantly awful planning...

  • Like 1
Posted

Tried to get mine out of the way earlier today, since Twitch said the campaign ended at 8pm eastern time, on the 22nd. Can't tell if the issue is that no one has drops enabled or if things are still broken.

  • [DE]Taylor unpinned and locked this topic
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