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Payment Keeps Getting Declined.


Beas7ie
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Been trying to buy the Rhino Stomp pack but all of my payments keep getting declined.  Tried 2 credit cards and paypal.  All my accounts are in good standing and I made a purchase a couple of nights ago with my paypal no problem and regularly buy stuff online with my credit card.

 

I don't understand why they are making so hard for me to give them my hard earned money here.  Apparently they don't want it.

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Have you sent a support ticket?

This happened to me the first time I purchased Platinum.

 

It seems to be a safety so you don't spend copious amounts at once. Let them know, and it should be taken care of. Let it be noted the mroe times you try, the longer you will have to wait until you can make a purchase, if support doesn't get you taken care of first.

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have you tried logging out then logging in again.. might help

 

 

I tried that but it didn't work.  Thanks anyways for the advice.

 

your card provider might have a limit on on-line purchases. try the first, then second, then third.

 

The first card is near its limit but I have made a payment today that will get sent tomorrow.  Usually when other sites see this they will accept the purchase.

 

I also tried on a brand new card I just activated today with no luck.

 

I even used my paypal that was connected to a bank account that has more then enough funds to buy this.

 

Have you sent a support ticket?

This happened to me the first time I purchased Platinum.

 

It seems to be a safety so you don't spend copious amounts at once. Let them know, and it should be taken care of. Let it be noted the mroe times you try, the longer you will have to wait until you can make a purchase, if support doesn't get you taken care of first.

 

I haven't sent a support ticket but will tomorrow when I get home from work.

 

 

Try to use Steam if you have it (I used it to buy my Stomp pack)

 

I have steam but have never used it for Warframe.  I'll try it and if it not then maybe DE just doesn't want my money.  Maybe I'll go spend it somewhere else.

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Well just tried on Steam and they don't have the Rhino Stomp pack on there so that's a no go.  Guess I'll check with support and hopefully get things sorted out tomorrow.  Thanks for trying to help me everyone.

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Don't know if this applies to you, but I run a Java script blocker on my browser of choice, and even if I've turned on all the Java it finds, I have the same problem you mention, my payment won't go through.  But when I use my wife's preferred browser, which doesn't use any Java-blocking (shudder!) my payments sail right through.

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