(PSN)da-link-went-1 Posted March 26, 2014 Share Posted March 26, 2014 Anyone know how long it takes to here back from DE? The status of my ticket just says "open" Link to comment Share on other sites More sharing options...
(PSN)Daikon177 Posted March 26, 2014 Share Posted March 26, 2014 Ive seen em answer the same day and ive seen em answer a week later so there doesnt seem to be a rhyme or reason to there response time Link to comment Share on other sites More sharing options...
BrotherIcarus Posted March 26, 2014 Share Posted March 26, 2014 They do not have that many staff working on support so it may vary, but they will get back to you. Link to comment Share on other sites More sharing options...
paul62626 Posted March 26, 2014 Share Posted March 26, 2014 i have had it take about a month (they were busy) and i have had it take two days. depends on the load. but they will respond Link to comment Share on other sites More sharing options...
(PSN)da-link-went-1 Posted March 26, 2014 Author Share Posted March 26, 2014 Oh, ok. I'll jut try and be patient then..... Link to comment Share on other sites More sharing options...
Dtexas Posted March 26, 2014 Share Posted March 26, 2014 It can take between a week to a month usually in my experience. It depends on how busy they are with support tickets and what kind of ticket it is, I think some ticket types have higher priority over others. Link to comment Share on other sites More sharing options...
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(PSN)da-link-went-1
Anyone know how long it takes to here back from DE?
The status of my ticket just says "open"
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