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Posted

And i dont see the platinum in my game account...so i need to wait some time before the platinum appears??? I dont received in my email messages about the buy...

Posted (edited)

Could take a little bit depending on the payment used.

 

Have you tried logging out and back in yet?

Edited by Lazer
Posted

If you did this through steam, you may want to go back into it, the first time it puts the money into your steam wallet, you can then transfer from the wallet to the actual game.

Posted

I have bought platinum through steam before and its almost inmediate, but if you had to add steam credit in order to buy platinum make sure you actually completed the whole process, the time i did i bought steam credit and then i was asked to "complete" the transaction or something similar to actually use that steam to buy platinum, when i did it was ready inmediately, without relogging.

Posted

If you've used a credit card to make the purchase, it may take some time. Some banks just don't authorize the transaction right away. It happened to me once on a different game and it took 2 days.

If the bank doesn't authorize the transaction, the amount will be returned/not deducted (might take a day or two)

If you've used steam wallet. Well I've never used steam wallet.

Posted

If you didn't receive an email from steam of your purchase chances are your purchase didn't got through (provided your doing it through steam).

Posted

And i dont see the platinum in my game account...so i need to wait some time before the platinum appears??? I dont received in my email messages about the buy...

There are no in game messages just look at by were your mastery level is it should tell you.

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