Jump to content
Koumei & the Five Fates: Share Bug Reports and Feedback Here! ×
Koumei & the Five Fates: Known Issues ×

Recommended Posts

Posted (edited)

i have the same problem i have make ticket but no answer 3 days now....

and i have lost and my key

Edited by Nemo1776
Posted

i have the same problem i have make ticket but no answer 3 days now....

and i have lost and my key

Please check your support ticket again as one of our Staff Members has replied. 

 

 

What do I do, I want my rewards that I have earned the previous game.

Creating a Support is your best option. Please indicate what item(s) specifically that you lost, the date & time that you finished the mission, what mission is was that you played, and who you played with so we can cross reference.

 

Thanks!

Posted

Please check your support ticket again as one of our Staff Members has replied. 

 

 

Creating a Support is your best option. Please indicate what item(s) specifically that you lost, the date & time that you finished the mission, what mission is was that you played, and who you played with so we can cross reference.

 

Thanks!

Thank you so much, I forgot to add the date and time part so ill get on it now.

Posted

Please check your support ticket again as one of our Staff Members has replied. 

 

 

Creating a Support is your best option. Please indicate what item(s) specifically that you lost, the date & time that you finished the mission, what mission is was that you played, and who you played with so we can cross reference.

 

Thanks!

 

i have a ticket "solved" about this, but there are info that i don't know and i don't know how to get it... i my case, i normally play in solo, but sometimes i invite random people from recruiting channel.... people that i dont know and I probably never see again... so im #*($%%@ XD....
 
Well, thats not the problem (well yes, thats the problem, but not in this quote).... the question is, What are you doing to fix that?
the actualization says:
 
"to prevent exploits with all void keys, if you are hosting and abort an endless mission after the objective has been completed, you will lose your key"
 
Good, but the game have to identify when a mission is aborted, or when the player lost the connection with the game...... i think that is unfair lose the keys because your game crashes in middle of the battle, or because your internet fell off...... (like in my case)
 
 
please do something, i want mi loki prime :C
Posted

Please check your support ticket again as one of our Staff Members has replied. 

 

 

Creating a Support is your best option. Please indicate what item(s) specifically that you lost, the date & time that you finished the mission, what mission is was that you played, and who you played with so we can cross reference.

 

Thanks!

Back when I was a new player, I lost a dread bp, and I was told in the support ticket that nothing could be done to get it back. Has that changed now?

Posted

Zareek if the game has logged that you had it then you can get it back as support can See the log.  But if it hasn't logged it or you take too long to report it and the log is no longer there then no.

 

At a guess support can back track at most maybe a week, if not 2 or 3 days.

Guest
This topic is now closed to further replies.
×
×
  • Create New...