Jump to content
[DE]Rebecca

Psa: 30/06/2014 Connectivity Issues

Recommended Posts

5:45 PM EDT Update: All clear, let us know if it persists!

___

5:30 PM EDT Update: We're still working on 100% solved, but we are hearing reports of partial stability/less trouble. Shouldn't be too much longer as we nail down the lingering problems!

___

Hey everyone!

 

We're aware of login/connectivity issues and we are currently working on a solution. Stand by for updates in this thread as we resolve!

 

Thanks to everyone who reported with details of the issue. 

  • Upvote 18

Share this post


Link to post
Share on other sites

I put in the correct password and email but it continues over and over to give me "Login failed check your info" in game ONLY.

 

On the website, it does not, and logs me in normally

 

Why?

Share this post


Link to post
Share on other sites

I had forgotten to report that previous to not being able to login the game itself seemed very sluggish and slow to respond. many attempts to join other players failed and the ones i was able to join were very laggy. (manage to run ahead of my ogris rocket fire twice and drop myself how does that even happen!?)

Edited by Neo_182

Share this post


Link to post
Share on other sites

I put in the correct password and email but it continues over and over to give me "Login failed check your info" in game ONLY.

 

On the website, it does not, and logs me in normally

 

Why?

This happened to me like a few weks ago but now it works try a couple more times and it might work

Share this post


Link to post
Share on other sites

That's one way to start the week.

 

Keep up the great work DE!

Share this post


Link to post
Share on other sites

Closing and reopening the game makes me able to log in again.

Share this post


Link to post
Share on other sites

Have you tried more than once?  I had to try a couple times and the login took a while but I did eventually get in.

Share this post


Link to post
Share on other sites

I can't log in right now, it's telling me to check my login info.... but I know my password's still good since I just used it to log into the forums.

 

Anyone else having the issue?

Share this post


Link to post
Share on other sites

5:30 PM EDT Update: We're still working on 100% solved, but we are hearing reports of partial stability/less trouble. Shouldn't be too much longer as we nail down the lingering problems!

Share this post


Link to post
Share on other sites

just had the same problem, joining a game, the progress bar for my char stops at about 60%, hangs with session unavailable and boots me back to starmap, unable to click any nodes for about 2 mins and cant zoom out or back button to go back to top level, it eventually goes back there itself but i cant join any new games now, i cant click the nodes without a roughly 1 min delay before anything happens and when i do join it just does the same thing again

 

tried going out to login and connecting to game again but i cant even get logged in now, get the check details message after about 45secs of spinning circle again

Edited by Rovak

Share this post


Link to post
Share on other sites

6:02pm EDT 
Left a 45 minute survival couldn't go back to my loadout menu , everything else seemed unresponsive. Had to logout. 
Login back was faster though.

 

Share this post


Link to post
Share on other sites

I'm getting "Login failed, check your info" with the correct password and information on my end, can't get into the game.

 

edit: 6:20pm EST

 

edit: finally let me in, took awhile though.

Edited by TheCometCE

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.

×
×
  • Create New...