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Paid 10P For A Stasis Chamber And Didn't Receive One.


DeviousTroll_
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Like the title says, i purchased a stasis chamber for 10p and I didn't receive one. Tried re-logging and still didn't work. I am very angry, i can't be refunded (probably not going to be) and now i am wasting precious time on making 5th Kubrow. please DE fix this.

 

Also i happen to have this really strange Kubrow its so ridiculously small (waste height) and buff. The weird thing is he is small at start of match and towards the end he grows to almost above Rhino's Head. Is this a thing or a bug.

 

(PS: the growing seems to happen when it performs its special ability in this case DIG)

 

This is also first post so any out of place things I apologizes. 

Edited by DeviousTroll_
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I have also encountered this, put in a support ticket two days ago but I figure I could post here too.

 

Here's an excerpt from my support ticket.

 

"Logged on after the new hotfix that added the fixes to the kubrow colors and looked at my stasis slots, saw that I had two new free slots so I thought "Oh cool, two free slots". So I used one of them to hatch a new kubrow and a few minutes later the second one disappeared but I still had a fifth kubrow egg that I wanted to hatch. So I bought another slot for that egg and nothing happened, no new stasis slot for my fifth kubrow. I'm guessing it's because I used the "glitched" stasis slot but I had no idea it would eat up my 10 plat"

 

​Seems it has something to do about people losing/gaining new stasis slots and I just happened to use one of the slots I gained and because of this it seems to have caused the next stasis slot I purchased to be non-existent.

Edited by NaitoOokami
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Your account is showing that you received the stasis slot, but if it's still not showing up, we can fix that for you!

Hello there after reading your reply i logged back in just to quickly check for a 3rd time and nope its not there. I would appreciate the fix as soon as possible. Thanks for your quick reply!!

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I have also encountered this, put in a support ticket two days ago but I figure I could post here too.

 

Here's an excerpt from my support ticket.

 

"Logged on after the new hotfix that added the fixes to the kubrow colors and looked at my stasis slots, saw that I had two new free slots so I thought "Oh cool, two free slots". So I used one of them to hatch a new kubrow and a few minutes later the second one disappeared but I still had a fifth kubrow egg that I wanted to hatch. So I bought another slot for that egg and nothing happened, no new stasis slot for my fifth kubrow. I'm guessing it's because I used the "glitched" stasis slot but I had no idea it would eat up my 10 plat"

 

​Seems it has something to do about people losing/gaining new stasis slots and I just happened to use one of the slots I gained and because of this it seems to have caused the next stasis slot I purchased to be non-existent.

Yeah basically that is exactly what happened to me, DE was like hey guys here's 2 extra slots (since there are 4 Kubrow types and they only gave us 2 slots i suspect at the moment) Then i used one basically the moment i noticed and when i check again the other Stasis Chamber is gone when i tried to buy another slot nothing happened but plat is gone.

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Well its been a while now. Im planing on rushing the egg that goes in the ghost Stasis chamber that i bought, for when i get the Login Reward one day of Maturing passes by so i need the Chamber in about 1:40 hours please it would basically save me a whole day of doing nothing.

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Yeah basically that is exactly what happened to me, DE was like hey guys here's 2 extra slots (since there are 4 Kubrow types and they only gave us 2 slots i suspect at the moment) Then i used one basically the moment i noticed and when i check again the other Stasis Chamber is gone when i tried to buy another slot nothing happened but plat is gone.

 

The extra slots that were "added" (some people had some slot removed) a few days ago were a bug, and were fixed the next morning. 

 

It sounds like you used one of the slots that were added because of the bug, so it stayed while the other one was removed the next morning. If you then tried to buy one, it sounds like the system took your plat as payment for the slot that was previously added that you then used. This may have happened to the OP as well.

 

If this is the case, then you and he technically payed for, and received your slot. Just guessing, I'd still contact support either way. Not your fault that a bug added slots you didn't know about, lol.

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Oh god the bugs just don't end. Now i logged into Warframe (after 5 retries because who knows what) and i tried to make imprints of my Kubrow i have 4 blank templates so that's not the problem and i only have 3 other imprints on me so if it does have a cap 3 isn't it because i have had 5. And it just doesn't work it asks the yes/no thing click yes does nothing. (and no its obviously not in stasis recovery)

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ok so wanted to buy a statis chamber with my plat ( i already have 7 statis chambers with kubrows in it ) and it do not work. i tried again and nothing happends , i wasted 20p in the air . I am supposed to have 2 more statis chambers but idk why it do not show. I tried to relog and it did not fix. srry for my bad English.

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  • 4 weeks later...

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