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August 1-2 Chat Issues.


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11:34 AM EDT: Stability has been achieved at this time, we are now working as fast as we can to ensure things stay stable, and there will be another small interruption shortly as we make progress on this effort! Thank you, Tenno. You are the best of the best! 

 

11:07 AM EDT: Reminder: Please ignore the warnings about network problems (your router is fine); they're being triggered by a new DDOS attack on a different part of our infrastructure. We're moving servers to a secure location and should hope to restore service in a few hours.

 

10:33 AM EDT: Chat issues should be resolved at this time. We are working on the remaining connectivity issues - you don't need to change any of your port settings, when we get the fix it will resolve on our end. 

 

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Hello Tenno,

As Tulzscha summarized it is very likely your Warframe game is experiencing the following symptoms post 14.1.3:

 
1. Chat is down, only shows an loading icon  Resolved 10:33 AM EDT. 
2. In your friends list, you are the only one online, everyone else is offline
3. Extremely difficult to get in a squad using public matchmaking, making the game solo mode for now
4. You get a firewall error upon login, telling you that UDP ports 3960 and 3962 need to be open, even if your firewall shows then as open/disabled your firewall, you've already port forwarded manually and you did not change any setting before hotfix 14.1.3
 
We are currently trying to solve this issue and will report on updates when we make progress. 
 
Thank you! 
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Thank you for the update - is there any chance that these things could also be noted on Twitter/Facebook? I'm sure it'd reassure a lot of players that you guys are looking into/are aware of issues without having to trawl through the forums for information.

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Thanks for the post. Sorry to hear that you guys have to work on the weekends (working on weekends is rarely enjoyable), so thanks for the hard work!

 

Fingers crossed that all it takes is resetting the chat server.

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And I keep wondering when will DE gonna recognize this problem.
 

 

Note that there is a Catalyst alert for mobile defense - very few of us can Solo a mobile defense mission!

Thanks for the info, I can do that. :D

Edited by Habataki
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Hello Tenno,

As Tulzscha summarized it is very likely your Warframe game is experiencing the following symptoms post 14.1.3:

 
1. Chat is down, only shows an loading icon
2. In your friends list, you are the only one online, everyone else is offline
3. Extremely difficult to get in a squad using public matchmaking, making the game solo mode for now
4. You get a firewall error upon login, telling you that UDP ports 3960 and 3962 need to be open, even if your firewall shows then as open/disabled your firewall, you've already port forwarded manually and you did not change any setting before hotfix 14.1.3
 
We are currently trying to solve this issue and will report on updates when we make progress. 
 
Thank you! 

 

Don't you ever have a day off?

*sends cookies*

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