Mkilbride Posted August 4, 2014 Share Posted August 4, 2014 So, since the Hotfixes, sometimes you get a black screen instead of a loading screen and are stuck there. ALT + F4 does not work and you are forced to close from the process manager. Only since the latest hotfix by the way. So it's time to Rank up. I hit it. Black screen. I wait 1M. Nothing happens. I close process. Re-open, take test. "Can't take this for 24 more hours" Why thank you DE. Wasted XP on anything else I rank up / plus annoying. Link to comment Share on other sites More sharing options...
vaugahn Posted August 4, 2014 Share Posted August 4, 2014 Submit a report. Bad attitudes aren't recommended. Link to comment Share on other sites More sharing options...
DJ_Redwire Posted August 4, 2014 Share Posted August 4, 2014 Send in a support ticket, along with any proof if you have it (screenshots, ee.log, etc.) and perhaps they can fix it for you in a few hours when they wake up. Link to comment Share on other sites More sharing options...
Mkilbride Posted August 4, 2014 Author Share Posted August 4, 2014 Lol. I have support tickets from a week ago still not answered, or even closed, with open status. Besides, what kind of proof can I give them? A screenshot of a black screen...? It's a common bug that many experience, I just got it at a bad time. Link to comment Share on other sites More sharing options...
Sabreracer Posted August 4, 2014 Share Posted August 4, 2014 (edited) So, since the Hotfixes, sometimes you get a black screen instead of a loading screen and are stuck there. ALT + F4 does not work and you are forced to close from the process manager. Only since the latest hotfix by the way. So it's time to Rank up. I hit it. Black screen. I wait 1M. Nothing happens. I close process. Re-open, take test. "Can't take this for 24 more hours" Why thank you DE. Wasted XP on anything else I rank up / plus annoying. XP will still accumulate regardless. Your MR won't advance but any earned XP will still be there when you pass the test. Took me a while to pass rank 8 test and when I did I was already half way to rank 9 Edited August 4, 2014 by Sabreracer Link to comment Share on other sites More sharing options...
Cazador-Themaster Posted August 4, 2014 Share Posted August 4, 2014 beta Link to comment Share on other sites More sharing options...
Warriorrogue Posted August 4, 2014 Share Posted August 4, 2014 It's not wasted. It's stored up, I never bothered to do my rank 10 mastery test, when I did it, had another ready to do. Link to comment Share on other sites More sharing options...
Semshol Posted August 4, 2014 Share Posted August 4, 2014 So, since the Hotfixes, sometimes you get a black screen instead of a loading screen and are stuck there. ALT + F4 does not work and you are forced to close from the process manager. Only since the latest hotfix by the way. So it's time to Rank up. I hit it. Black screen. I wait 1M. Nothing happens. I close process. Re-open, take test. "Can't take this for 24 more hours" Why thank you DE. Wasted XP on anything else I rank up / plus annoying. There is no wasted Xp, it carries over. Your point is moot, wait 24 hours, don't whine. Link to comment Share on other sites More sharing options...
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