Sir.Valance Posted August 5, 2014 Share Posted August 5, 2014 Mine is almost 3 days long and i still havent gone a reply. Was jus wandering if some1 else is taking longer or is it just me? Link to comment Share on other sites More sharing options...
Aercascade Posted August 5, 2014 Share Posted August 5, 2014 (edited) Mine is almost 3 days long and i still havent gone a reply. Was jus wandering if some1 else is taking longer or is it just me? Just wait. They'll get to you. Warframe support people are really nice. Edited August 5, 2014 by Sutherland Link to comment Share on other sites More sharing options...
Semshol Posted August 5, 2014 Share Posted August 5, 2014 Mine is almost 3 days long and i still havent gone a reply. Was jus wandering if some1 else is taking longer or is it just me? It can take up to a week or two. Depends on what you reported. Bug reports will take a looooong time. They is busy. Link to comment Share on other sites More sharing options...
RitaVrataski Posted August 5, 2014 Share Posted August 5, 2014 this is why people goes complaining in the forums instead of filling a support Link to comment Share on other sites More sharing options...
Yaerion Posted August 5, 2014 Share Posted August 5, 2014 Pulled out from General Discussion. Link to comment Share on other sites More sharing options...
NoeleVeerod Posted August 5, 2014 Share Posted August 5, 2014 this is why people goes complaining in the forums instead of filling a support Unfortunately that doesn't make it any more effective. If anything, because it almost always gets lost beneath a lot of threads and posts about the same issue (or different ones). Best bet would be to open another ticket, or bump the original one (no idea if that can be done, now that I think). Link to comment Share on other sites More sharing options...
Sir.Valance Posted August 5, 2014 Author Share Posted August 5, 2014 well ur replies were incredibly fast... cant say the same for warframe support. anyways, i jus said i wanted to change email cuz i wana start all over again cuz i wana play as volt! is it so hard to change emails?? Link to comment Share on other sites More sharing options...
Avalonzo Posted August 5, 2014 Share Posted August 5, 2014 Just to make you aware support only works Monday through Friday at the exception of yesterday as they had extra day off work as mentioned on the main support page. Link to comment Share on other sites More sharing options...
Sir.Valance Posted August 5, 2014 Author Share Posted August 5, 2014 i even sent an email to support@warframe and giving them all my acc info!! gawd i wanna play this game so bad!! it looks cooool!! Link to comment Share on other sites More sharing options...
Avalonzo Posted August 5, 2014 Share Posted August 5, 2014 well ur replies were incredibly fast... cant say the same for warframe support. anyways, i jus said i wanted to change email cuz i wana start all over again cuz i wana play as volt! is it so hard to change emails?? Well changing your email wont allow you to start all over again as far as I'm aware it'll just change the email you use to log into the game with. Link to comment Share on other sites More sharing options...
chaotea Posted August 5, 2014 Share Posted August 5, 2014 They've said that its under heavy load right now so best sit tight. Link to comment Share on other sites More sharing options...
Semshol Posted August 5, 2014 Share Posted August 5, 2014 well ur replies were incredibly fast... cant say the same for warframe support. anyways, i jus said i wanted to change email cuz i wana start all over again cuz i wana play as volt! is it so hard to change emails?? You cannot change your e-mail to start all over again. Make a second account instead. You will be done faster =_= Link to comment Share on other sites More sharing options...
Letter13 Posted August 5, 2014 Share Posted August 5, 2014 Considering it was just a weekend and on Monday there was a Canadian holiday, (Civiv Holiday). Only a few support staff work on weekends, and that's only for certain types of tickets. It'll be answered in due time, don't worry. i even sent an email to support@warframe and giving them all my acc info!! gawd i wanna play this game so bad!! it looks cooool!! I don't believe support replies to e-mails. they just use it to send out notifications regarding your support ticket. Either way you should NEVER give out your login information, even on a support ticket. Support doesn't need your login information because they already have it on record. Also, why can't you play now? What's keeping you from playing? Well changing your email wont allow you to start all over again as far as I'm aware it'll just change the email you use to log into the game with. Also this. Changing your e-mail doesn't reset your account. It just changes the e-mail you log in with/get notifications on. Link to comment Share on other sites More sharing options...
RoboDoge Posted August 5, 2014 Share Posted August 5, 2014 Considering it was just a weekend and on Monday there was a Canadian holiday, (Civiv Holiday). Only a few support staff work on weekends, and that's only for certain types of tickets. It'll be answered in due time, don't worry. I don't believe support replies to e-mails. they just use it to send out notifications regarding your support ticket. Either way you should NEVER give out your login information, even on a support ticket. Support doesn't need your login information because they already have it on record. Also, why can't you play now? What's keeping you from playing? Also this. Changing your e-mail doesn't reset your account. It just changes the e-mail you log in with/get notifications on. You can respond to the mails that Support sents you and whoever is in charge of your issue, will respond back via same mail. Sending direct mails to them, i dont know if that works. Never tried it, and especially never tried sending them my account info ( nor i will ever try that ). Link to comment Share on other sites More sharing options...
Sir.Valance Posted August 5, 2014 Author Share Posted August 5, 2014 i only have 2 emails. im too lazy to create another 1 cuz creating an email address at yahoo requires u to input ur mobile number which i only have 1. now by changing my email i can create a new acc using my older one and so, starting all over again. if i register using my other acc, ill have to make new yahoo mail to transfer the older warframe acc and transfer my new warframe acc into the older one.(assuming swapping cant be done) this is why it prevents me from playing it Link to comment Share on other sites More sharing options...
Sir.Valance Posted August 5, 2014 Author Share Posted August 5, 2014 id also like to point out that putting ur mobile phone number while registering at yahoo is no longer optional. Link to comment Share on other sites More sharing options...
Sir.Valance Posted August 5, 2014 Author Share Posted August 5, 2014 one more thing to clarify, once u change ur email, that email will no longer have an account stored in it which in turn, makes it available for registering again Link to comment Share on other sites More sharing options...
Sir.Valance Posted August 6, 2014 Author Share Posted August 6, 2014 ughhh i hope this doesnt take too longggg omfg... Link to comment Share on other sites More sharing options...
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Sir.Valance
Mine is almost 3 days long and i still havent gone a reply. Was jus wandering if some1 else is taking longer or is it just me?
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