xkillo32 Posted September 6, 2014 Share Posted September 6, 2014 it's been 2 days since i sent a ticket about my accidental forma. they haven't replied and it said that they can only change it within 2 days of the forma. I sent the ticket like an hour after my accidental forma. does this mean that my forma won't be changed? Link to comment Share on other sites More sharing options...
izzatuw Posted September 6, 2014 Share Posted September 6, 2014 (edited) It will, DE's doesn't work on weekends. They'll check the date you posted your ticket and it will be returned. Edited September 6, 2014 by izzatuw Link to comment Share on other sites More sharing options...
BrotherIcarus Posted September 6, 2014 Share Posted September 6, 2014 As long as you sent the ticket within to days of it it occurring it will be fine. Link to comment Share on other sites More sharing options...
Shafilp Posted September 6, 2014 Share Posted September 6, 2014 well i sent that ticket last week and now still no answer .-. Link to comment Share on other sites More sharing options...
HitPointPredator Posted September 6, 2014 Share Posted September 6, 2014 Patience. Link to comment Share on other sites More sharing options...
Xico.xide Posted September 6, 2014 Share Posted September 6, 2014 Soon™ Link to comment Share on other sites More sharing options...
DarkSlayer220 Posted September 6, 2014 Share Posted September 6, 2014 I sent a request to the support coz when I was farming for prime parts and exp my game just froze in the loading screen when I finally go to the Extraction Point... is the Warframe support would give me back my prime parts that i just farmed? Link to comment Share on other sites More sharing options...
Shafilp Posted September 6, 2014 Share Posted September 6, 2014 (edited) I sent a request to the support coz when I was farming for prime parts and exp my game just froze in the loading screen when I finally go to the Extraction Point... is the Warframe support would give me back my prime parts that i just farmed?i dont think you'll get that back , in my case just get some rare mod but mission won't finish and can't do anything so let quit the game try to sent ticket but DE cant help about this issue.here the answer from DE "Unfortunately we are not able to restore items or mission results lost due to a crash, bug or disconnection. If the game client was unable to sync up and verify data at the end of a match" but if you already finish the mission and not getting any item after that you can sent ticket and DE will used space magic to your item and bring them back. Edited September 6, 2014 by Shafilp Link to comment Share on other sites More sharing options...
Haldos Posted September 6, 2014 Share Posted September 6, 2014 I'm afraid I cannot comment on whether your Forma will be refundable. Simply put, tickets usually take a bit to get completed because of the sheer volume of reports that get filed every day. I assure you, if you have not gotten an answer, they simply have not gotten a chance to view it yet. Support always gives an answer, whether they can help or not. Taken from the front page of support: Warframe support is currently under Extreme load right now. Please be patient with us while we do our best to clear the backlog! Link to comment Share on other sites More sharing options...
izzatuw Posted September 6, 2014 Share Posted September 6, 2014 I sent a request to the support coz when I was farming for prime parts and exp my game just froze in the loading screen when I finally go to the Extraction Point... is the Warframe support would give me back my prime parts that i just farmed? If you have an EE.log of the game, you might get lucky and DE might get you those prime parts Link to comment Share on other sites More sharing options...
Question
xkillo32
it's been 2 days since i sent a ticket about my accidental forma.
they haven't replied and it said that they can only change it within 2 days of the forma.
I sent the ticket like an hour after my accidental forma.
does this mean that my forma won't be changed?
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