kifon Posted January 11, 2013 Share Posted January 11, 2013 is game on? cuz everytime i try to log into the game i get messege "login failed,check your info" but as you can see iam logged in right now and i activated key Link to comment Share on other sites More sharing options...
Wiawyr Posted January 11, 2013 Share Posted January 11, 2013 (edited) is game on? cuz everytime i try to log into the game i get messege "login failed,check your info" but as you can see iam logged in right now and i activated key I am having this issue as well, started an hour or so ago. I have reset the password through two separate methods, the accounts page here on the website and the "forgot password" link in the game, and neither have allowed me to log in. Edited January 11, 2013 by Wiawyr Link to comment Share on other sites More sharing options...
Wiawyr Posted January 11, 2013 Share Posted January 11, 2013 Have tried redownloading all game files as well, still unable to login. Is there a way to check if you're banned or something? Link to comment Share on other sites More sharing options...
kifon Posted January 11, 2013 Author Share Posted January 11, 2013 (edited) it was my first time starting game so if its not country restricted then i dont know for what i could get bann Edited January 11, 2013 by kifon Link to comment Share on other sites More sharing options...
Awiseguy Posted January 11, 2013 Share Posted January 11, 2013 i have the same problem, when i put my account-email and i get `login falied`check your info ,what i must to do ? any suggestions? Link to comment Share on other sites More sharing options...
Wiawyr Posted January 12, 2013 Share Posted January 12, 2013 Still having this problem. This is worse than game-breaking, it prevents playing the game at all. Needs to be looked into ASAP, submitted a ticket 9-10 hours ago and hasn't even been shuffled to anyone yet. Link to comment Share on other sites More sharing options...
Sader Posted January 12, 2013 Share Posted January 12, 2013 Having trouble logging in, when I finally do half the UI works slowly or badly. I cannot see or complete blueprints. Link to comment Share on other sites More sharing options...
Wiawyr Posted January 12, 2013 Share Posted January 12, 2013 15-16 hours later, issue persists, no response to submitted ticket, no response from devs, no ability to log in to the game Link to comment Share on other sites More sharing options...
[DE]Rebecca Posted January 12, 2013 Share Posted January 12, 2013 Eek, this sucks - sorry this is happening to so many of you. Out of office right now, but will do what I can to get this sorted out. Will follow up with more info! Link to comment Share on other sites More sharing options...
[DE]Rebecca Posted January 12, 2013 Share Posted January 12, 2013 Also: make sure you are all launching it through the launcher and not through Steam. Link to comment Share on other sites More sharing options...
Wiawyr Posted January 12, 2013 Share Posted January 12, 2013 Also: make sure you are all launching it through the launcher and not through Steam. Didn't even know it was on steam, was able to log in just now, but was having the issue up through 12 hours ago. Will advise if issue occurrs again. Any idea what it was, if it was something on our end? Link to comment Share on other sites More sharing options...
Sader Posted January 13, 2013 Share Posted January 13, 2013 Problem is still occuring even after a reinstall. Login problems with items not showing up correctly and menus acting wonky. Link to comment Share on other sites More sharing options...
LordLokai Posted January 13, 2013 Share Posted January 13, 2013 don't worry guys... even if you DID get logged... in couldnt find a group, nor could see any of your friends online... i'd just put game on back burner till the next patch. Link to comment Share on other sites More sharing options...
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