Jaimas Posted September 25, 2014 Share Posted September 25, 2014 (edited) So today, I wanted to get the Prime Access, because reasons. So after I moved around some funding, I got it. Only I haven't gotten anything yet. Blarg.I already put through the support.warframe request. Has anyone else had something like this happen? How long does it normally take to fix? Edited September 25, 2014 by Jaimas Link to comment Share on other sites More sharing options...
APBladeX Posted September 25, 2014 Share Posted September 25, 2014 It depends on your payment method. Link to comment Share on other sites More sharing options...
AVEOX Posted September 25, 2014 Share Posted September 25, 2014 I bought my very first Prime Accessories today. It was also my very first online transaction. It came in pretty quick, like not even 3 minutes. Link to comment Share on other sites More sharing options...
Jaimas Posted September 25, 2014 Author Share Posted September 25, 2014 (edited) It depends on your payment method. Steam Wallet. Cash is already deducted from my account and I saved the transaction info just in case. Good thing I did, because this happened. :\ Edited September 25, 2014 by Jaimas Link to comment Share on other sites More sharing options...
Project-Faolchu Posted September 25, 2014 Share Posted September 25, 2014 Also be sure that if you purchased it while logged in, to re-log since you bought it for items to post. That's scenario is a typical steam wallet scenario that catches a few people. Link to comment Share on other sites More sharing options...
Jaimas Posted September 25, 2014 Author Share Posted September 25, 2014 Also be sure that if you purchased it while logged in, to re-log since you bought it for items to post. That's scenario is a typical steam wallet scenario that catches a few people. Did several times. No dice. :\ Link to comment Share on other sites More sharing options...
jfhsanseiIII Posted September 25, 2014 Share Posted September 25, 2014 Yea. I'm having a similar problem with my CC purchase. In the past I've not had any trouble, but with the new setup I think something must've gone haywire. They responded pretty quickly to my ticket, but couldn't fix it before closing time over there. I'm guessing a number of people are having similar problems. It's the first hiccup I've had after a number of perfect transactions. So, I'm not too frazzled by it. I guess I'll just play with some other frames and fiddle with my super cool ember 'everything must burn' frame and weapons build. :) Link to comment Share on other sites More sharing options...
Letter13 Posted September 25, 2014 Share Posted September 25, 2014 Steam Wallet. Cash is already deducted from my account and I saved the transaction info just in case. Good thing I did, because this happened. :\ Steam wallet should be instantaneous (it was more or less instantaneous when I purchased prime access last night at 1 AM EDT). One thing though is that if you don't have enough funds in your Steam Wallet, you'll be prompted to add funds to your Steam Wallet. When you add funds it does not automatically run the purchase for you even though money will be deducted from your credit/debit/bank account. After you add funds you need to go through the purchase steps once more. Check your steam wallet to see if it has the money; if your Steam Wallet has money in it then that means you didn't actually purchase the pack yet, you only added funds to your Steam Wallet. If your Steam Wallet is empty and you have a receipt for your Prime Access purchase (not the "add funds" receipt, you should receive 1 receipt for adding funds and 1 receipt for purchasing prime access) you should contact support and wait to hear back from them. Link to comment Share on other sites More sharing options...
Jaimas Posted September 25, 2014 Author Share Posted September 25, 2014 (edited) Steam wallet should be instantaneous (it was more or less instantaneous when I purchased prime access last night at 1 AM EDT). One thing though is that if you don't have enough funds in your Steam Wallet, you'll be prompted to add funds to your Steam Wallet. When you add funds it does not automatically run the purchase for you even though money will be deducted from your credit/debit/bank account. After you add funds you need to go through the purchase steps once more. Check your steam wallet to see if it has the money; if your Steam Wallet has money in it then that means you didn't actually purchase the pack yet, you only added funds to your Steam Wallet. If your Steam Wallet is empty and you have a receipt for your Prime Access purchase (not the "add funds" receipt, you should receive 1 receipt for adding funds and 1 receipt for purchasing prime access) you should contact support and wait to hear back from them. You called it, Doge. The thing didn't go through properly. Much helpful. Such useful. Wow. Edited September 25, 2014 by Jaimas Link to comment Share on other sites More sharing options...
Letter13 Posted September 25, 2014 Share Posted September 25, 2014 You called it, Doge. The thing didn't go through properly. Much helpful. Such useful. Wow. Whoo! Glad I could help! :D Link to comment Share on other sites More sharing options...
Zerodum Posted December 22, 2014 Share Posted December 22, 2014 Normally How long it take if i using payment via steam by debit card? Link to comment Share on other sites More sharing options...
(XBOX)O4K51 Posted December 22, 2014 Share Posted December 22, 2014 It should be almost instantly. Link to comment Share on other sites More sharing options...
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Jaimas
So today, I wanted to get the Prime Access, because reasons. So after I moved around some funding, I got it.
Only I haven't gotten anything yet. Blarg.
Edited by JaimasI already put through the support.warframe request. Has anyone else had something like this happen? How long does it normally take to fix?
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