(XBOX)WhippingxBoy Posted October 7, 2014 Share Posted October 7, 2014 I waited 9 days for a reply from support only to have them close the ticket without looking into the issue. When I go for my mastery rank I've been taken straight back to my ship on 2 occasions and then I'm not able to try again for another 24 hours. Link to comment Share on other sites More sharing options...
Xirka Posted October 7, 2014 Share Posted October 7, 2014 That is not really something they can do anything about. It is a known bug, and is being looked into, many people are having it. Try every day, and you might get it to work, and hope it is fixed soon. Link to comment Share on other sites More sharing options...
(PSN)IIIDevoidIII Posted October 7, 2014 Share Posted October 7, 2014 This has been a known bug for a while. Try playing in solo mode before attempting to rank up. Players have commented that it had worked for them. Link to comment Share on other sites More sharing options...
TrinityPrime Posted October 7, 2014 Share Posted October 7, 2014 And just to be sure you don't suffer glitches from navigation mode switching, switch to solo then exit navigation before starting the mastery test. Link to comment Share on other sites More sharing options...
HollowExistence Posted October 7, 2014 Share Posted October 7, 2014 Blaming support never helps dude Link to comment Share on other sites More sharing options...
(XBOX)WhippingxBoy Posted October 7, 2014 Author Share Posted October 7, 2014 Thanks for your replies everyone. I was in a solo session when it happened but if it's a known bug that's OK. It's happened two times now and I was going for rank 6. I want the Soma. :) It's only an issue because you can only attempt it once every 24 hours. @ HollowExistence. Please read my post again. I haven't blamed support, I just said they took 9 days to reply and just closed the ticket as though everything was now OK and it's taken members of the public to tell me it's a known bug which makes the reply from support even worse. Link to comment Share on other sites More sharing options...
-Himari- Posted October 7, 2014 Share Posted October 7, 2014 This has been a known bug for a while. Try playing in solo mode before attempting to rank up. Players have commented that it had worked for them. Yes indeed that it is a known bug. Locking thread. Support is well aware of the bug and them simply closing it is probably because they know about but simply did not offer a reply. There's nothing more that we can do here on the forums about it. Link to comment Share on other sites More sharing options...
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