First of all, I sincerely apologize if this is not the place to mention such a request, but considering actual support basically just told me "Just pay more money.", this is the closest place I could think of related to my issue.
Basically, 9 weeks ago(almost 10 now), I recieved an alert from Steam Support mentioning a portion of money invested into my Steam Wallet being taken back by Paypal, which was a result from a request I had made to Paypal returning money that was seemingly used by someone outside of my household, and as such, I had assumed there to be a case of hacking going on, so I already changed my password and details on Paypal to prevent that.
However, due to this, Steam Support decided to place a temporary block on my account which did the following for nine weeks: Blocked from VAC-Secured servers Unable to trade Unable to purchase Unable to gift, or recieve gifts Negated account balance(Basically my Steam Wallet went into the minusses) And anything purchased with said money before it being taken back, blocked, or simply revoked.
What this did, was, the money that I personally did in fact use on Warframe at the time, that being around 25-ish euros, with a 50% off coupon, was completely revoked, meaning my Platinum balance is now in the negatives, which has gotten me banned until, you guessed it, basically permanent(1st of January 2030).
I know this issue could easely be fixed by me just spending more money, but that just seems like... A scam, I suppose. I mean, the ban was unrelated to what I myself had done with my own money, and instead was an issue related to Steam and Paypal doing stupid stuff that I didn't request them to do.
So my question is, now, would it be possible for me to get this ban revoked in any way, besides having to spend more money? (By the way, considering I now don't have discount coupons, I'd have to pay about €50 to negate the negative platinum balance).
I sincerely hope I'll be able to use my account again by the time Update 15 is released.
Question
Fiddlenips
First of all, I sincerely apologize if this is not the place to mention such a request, but considering actual support basically just told me "Just pay more money.", this is the closest place I could think of related to my issue.
Edited by FlubbernoodleBasically, 9 weeks ago(almost 10 now), I recieved an alert from Steam Support mentioning a portion of money invested into my Steam Wallet being taken back by Paypal, which was a result from a request I had made to Paypal returning money that was seemingly used by someone outside of my household, and as such, I had assumed there to be a case of hacking going on, so I already changed my password and details on Paypal to prevent that.
However, due to this, Steam Support decided to place a temporary block on my account which did the following for nine weeks:
Blocked from VAC-Secured servers
Unable to trade
Unable to purchase
Unable to gift, or recieve gifts
Negated account balance(Basically my Steam Wallet went into the minusses)
And anything purchased with said money before it being taken back, blocked, or simply revoked.
What this did, was, the money that I personally did in fact use on Warframe at the time, that being around 25-ish euros, with a 50% off coupon, was completely revoked, meaning my Platinum balance is now in the negatives, which has gotten me banned until, you guessed it, basically permanent(1st of January 2030).
I know this issue could easely be fixed by me just spending more money, but that just seems like... A scam, I suppose. I mean, the ban was unrelated to what I myself had done with my own money, and instead was an issue related to Steam and Paypal doing stupid stuff that I didn't request them to do.
So my question is, now, would it be possible for me to get this ban revoked in any way, besides having to spend more money? (By the way, considering I now don't have discount coupons, I'd have to pay about €50 to negate the negative platinum balance).
I sincerely hope I'll be able to use my account again by the time Update 15 is released.
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