Can't Connect. Any Suggestions?

[Moufisto]

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THIS HAS BEEN FIXED. THANK YOU AILA AND MONSTERSWITHIN!!
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As you can see, the topic at hand is a basic and common one.

Honestly, I just want to ask a question on the matter because it seems to be a common error for when DE is being DDOSed or some such thing.

 

Said error is:

"Login failed. Could not connect to server.
(ERROR_INTERNET_CONNECTION_RESET)"

 

Now, i realise that this is something that will blow over with time and open up again, as some idiot is DDOSing DE..

However, tommorow, the halloween pack that just came out will end, and i will have no chance to buy any of the new or old skins. I came home from a trip specifically for this, literally 6 or so hours before it ends. I mean, earlier than normal. You know what i mean.

 

I need a quick way around it, any way to get in, just so i can grab them before it runs out.

 

Any suggestions? I will take anything. Any help is greatly appreciated.

Edited November 2, 2014 by Moufisto

[Moufisto]

Uh, if it helps, I'm in Australia, and i run a great connection (download wise, not upload). I'll be watching this closely for the next 6 hours.

[Monsterwithin]

Could be a simple server error happening, Wait couple hours and come back to see if you will connect. 

 

By hearing your from Australia, it's very common to get internet errors even with high speed internet. Best of lucks.

Edited November 2, 2014 by Monsterwithin

[Moufisto]

Could be a simple server error happening, Wait couple hours and come back to see if you will connect. 

 

By hearing your from Australia, it's very common to get internet errors even with high speed internet. Best of lucks.

Thank you. I see, i assumed it was from DDOS. I'll wait all night for it, just hope it works before i miss out ;-;

[Monsterwithin]

Now if you still cannot connect towards the game within the whole day. Well since the link will not allow, Google or write in your search browser "Warframe Support" Click "Submit a request" Then place the Category on "Log-in or Game Update Problem" add your information about your internet. 

 

Edit; Whew, I have to always do a edit on almost every post I do on the forums xD

Edited November 2, 2014 by Monsterwithin

[Moufisto]

Now if you still cannot connect towards the game within the whole day. Send a support ticket right here https://digitalextremes.zendesk.com/hc/en-us place it on "Log-in or Game Update Problem" add your  information about your internet. 

 

Edit. Fixed the link.

Woah, sweet. I'll do so if i miss out. Do you think they would give a chance at purchasing the new halloween gear?

Kinda worried tbh. But I appreciate the assistance, i'll definitely do it if i miss out. Thanks again =)

 

Edit: I tried changing download servers on steam to a random country. belgium and UK. I figure this might effect the servers too or something, but it didn't have an effect, so I'm pretty sure that did nothing with it.

further info: I forgot to mention, I downloaded the 1.5 gig update in minutes. I suppose the files came from steam so that doesn't speak for my connectivity with DE, but I thought it interesting that I could get that far and then have these issues.

 

Anyway, thanks again!

Edited November 2, 2014 by Moufisto

[Monsterwithin]

Best of lucks towards you tenno, and very sorry I had to edit my post almost 4 times just to place the correct information an steps.

[Aila]

actually - internet explorer-> tools -> internet options -> advanced -> pick TLS 1.0

fixed

[Moufisto]

Hahaha no probs man, take care! =)

 

@Aila I... um... o.o wait what?

I'll try it now

Edited November 2, 2014 by Moufisto

[Moufisto]

HOLY C--- IT WORKED.

THANK YOU THANK YOU THANK YOU I want to kiss your feet right now and roll around in your amazingness.

 

:') warframe people are the best..

See you in game tenno! =D