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Update Won't Download. Stuck At Preparing To Download: 50%


(PSN)l-Loui2-l
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First thing I'd do is make sure your ps4 hard drive isn't full before you start it back up. Then, if it does freeze again, pause it for a while. They may have a lot of traffic on the your psn server right now. Give it 5 minutes or so and start it back and walk away from it, let it do its thing. Come back in 20 or 30 and see if it made any progress. Staring at it will only frustrate you even more! Went through it with the last update.

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  • 4 weeks later...

ignore the two posts above me

here's what you do

 

use google DNS whenever you find yourself unable to download an update

 

go to your network settings and re-setup your internet connection

set it up identical to what you have with one change

 

under DNS settings use manual

primary: 8.8.8.8

secondary 8.8.4.4

 

these are google's DNS addresses and they should work for the download

 

go to your updates and hit that retry button



First thing I'd do is make sure your ps4 hard drive isn't full before you start it back up. Then, if it does freeze again, pause it for a while. They may have a lot of traffic on the your psn server right now. Give it 5 minutes or so and start it back and walk away from it, let it do its thing. Come back in 20 or 30 and see if it made any progress. Staring at it will only frustrate you even more! Went through it with the last update.

 

 

you may need to delete the download and start it again

 

LOL @ you little forum post count collectors not helping at all in an issue you know nothing about, just flooding the page without need

 

stop posting anytime

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ignore the two posts above me

here's what you do

use google DNS whenever you find yourself unable to download an update

go to your network settings and re-setup your internet connection

set it up identical to what you have with one change

under DNS settings use manual

primary: 8.8.8.8

secondary 8.8.4.4

these are google's DNS addresses and they should work for the download

go to your updates and hit that retry button

LOL @ you little forum post count collectors not helping at all in an issue you know nothing about, just flooding the page without need

stop posting anytime

This did not work for me
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Check to see how much free space your PS4 has left (Settings -> System Storage Management).  I would aim to have more than 10gb free.

 

How long have you let it sit at the preparing to download: 50% state?  Mine sat there for a long time, but eventually moved on.  If you have plenty of free space, try starting the download and let it sit for an hour.

 

Good Luck!

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