veloren.sgk Posted September 14, 2016 Share Posted September 14, 2016 Dear DE, So a day ago i got the 75% discount on warframe, and decided to buy platinums, but today when i tried to purchase it after adding more steam wallet into my account, i am unable to purchase it. When i click on the amount i want to buy, in this case the 12.50$ (1000 Platinums) it keeps sending me to steam, only to be shown this Oops, sorry! An error was encountered while processing your request: An unexpected error occured while authorizing your transaction. Please try again. Please help as i only have 20 Hours left and i want to give my friend Platinums for his birthday Link to comment Share on other sites More sharing options...
EvilChaosKnight Posted September 14, 2016 Share Posted September 14, 2016 (edited) And I keep getting redirected to " https://digitalextremes.zendesk.com/hc/en-us/articles/200182440-Steam-Wallet-FAQ " Welp. Might be related to Steam issues as seen here: https://steamstat.us/ Edited September 14, 2016 by EvilChaosKnight Link to comment Share on other sites More sharing options...
EvilChaosKnight Posted September 14, 2016 Share Posted September 14, 2016 Bump for the greater justice. Now it worked. Try it. Link to comment Share on other sites More sharing options...
TMNT_WITH_TNT Posted November 3, 2016 Share Posted November 3, 2016 im getting the "oops sorry" anyone figured it out yet? Link to comment Share on other sites More sharing options...
MadDoodler Posted January 7, 2017 Share Posted January 7, 2017 Im having the same issue Link to comment Share on other sites More sharing options...
AngelChild Posted February 27, 2017 Share Posted February 27, 2017 i got the same problem... :/ anyone knows whuts up? Link to comment Share on other sites More sharing options...
rudman88 Posted February 28, 2017 Share Posted February 28, 2017 you can try log in to warframe.com website. ther you can buy plat. mine is showing my 20% discount Link to comment Share on other sites More sharing options...
Ransom722 Posted April 9, 2017 Share Posted April 9, 2017 I have the same problem when trying to purchase directly from the website. It's the first time in years when i get the "Unfortunately an error has occurred. Please try again later!" error. Link to comment Share on other sites More sharing options...
Warhamster_40k Posted April 15, 2017 Share Posted April 15, 2017 On 4/9/2017 at 1:20 AM, Ransom722 said: I have the same problem when trying to purchase directly from the website. It's the first time in years when i get the "Unfortunately an error has occurred. Please try again later!" error. I have been getting the samething for the last few days now. Link to comment Share on other sites More sharing options...
bliZz2905 Posted June 27, 2017 Share Posted June 27, 2017 Same issue here plzzz help @de Want to buy plat Link to comment Share on other sites More sharing options...
TxK_AB Posted July 10, 2017 Share Posted July 10, 2017 same issue here in 7/10/2017 a year and still not fixed cant we get a @dev here Link to comment Share on other sites More sharing options...
SilverSins Posted July 12, 2017 Share Posted July 12, 2017 (edited) haha same issue. Can't be good for warframe if they're missing out on payments like this, even if it is minor. You could go through steam but they deal in USD and I live in AUS so we're charged more :( I did send a support ticket in recently. Your welcome to use their advice. Quote [DE] Hey there SilverSins There are a couple things you can do to try and remedy this issue, first being logging out of all browsers and programs, closing them all and then clearing your cache and trying to log back in. You can also make sure that your browser is up to date, as an outdated browser can often cause these types of errors. Lastly, you can also try a different browser. Unfortunately, this error is generally seen by users whose accounts have been blocked by Digital River. Unfortunately as this is their system, we do not have any access to make any changes and unblock the account. Your best bet would be to try a different payment method. You could also use your creditcard or paypal to fund your Steam Wallet and use the Steam Wallet to complete the purchase. Edited July 12, 2017 by SilverSins Link to comment Share on other sites More sharing options...
ShadowAdvent Posted July 13, 2017 Share Posted July 13, 2017 On 9/14/2016 at 0:51 PM, EvilChaosKnight said: Bump for the greater justice. Now it worked. Try it. what does that even mean? Link to comment Share on other sites More sharing options...
EvilChaosKnight Posted July 13, 2017 Share Posted July 13, 2017 41 minutes ago, ShadowAdvent said: what does that even mean? About 1 year ago it meant that plat purchases started to work again. How did you even find this thread? XD Link to comment Share on other sites More sharing options...
Krazzie Posted July 13, 2017 Share Posted July 13, 2017 Just don't buy it through steam. Buy directly from the WF main site. There are a lot of other payments besides steam account. Link to comment Share on other sites More sharing options...
Gorood Posted September 28, 2017 Share Posted September 28, 2017 (edited) Same issue here... Unfortunately an error has occurred. Please try again later! keep getting the above error. Had my Visa save on the WF site...never had issue before but for some reason now it doesn't work. Even tried it on my mobile thinking it might be my network. Same result. Edited September 28, 2017 by Gorood Link to comment Share on other sites More sharing options...
Gorood Posted September 28, 2017 Share Posted September 28, 2017 If what DE say is true that Digital River might be blocking some accounts, i don't see why they would block me, never done anything wrong that i know of...strange. Link to comment Share on other sites More sharing options...
Gorood Posted September 28, 2017 Share Posted September 28, 2017 Well I finally managed to purchase platinum. I went to check the Platinum FAQ, it said.. "Billing IP address and Purchase IP Address are too far apart, this usually occurs if you are traveling, deployed, on vacation or have moved recently. This requires you to update all information and then trying again." I realized then that my VPN was active which made my IP address way off from what they might have saved from my last purchased. So i turned it off, Rebooted my router, once i had internet access, proceeded to purchase platinum....Voila. It worked!!! (turned back vpn on after, of course.) Make sure the computer you use to purchase are on the same network from your last purchase. Hopefully this help other people whose having issues purchasing platinum. GOOD LUCK Link to comment Share on other sites More sharing options...
Crystal58 Posted January 8, 2018 Share Posted January 8, 2018 Does this mean if i go back home(since i am travelling currently) It should work? Link to comment Share on other sites More sharing options...
The_Judge_of_Time Posted January 22, 2018 Share Posted January 22, 2018 If anyone is having trouble with this, be in game, use steam overlay and go into the steam web browser. From there, sign in to warframe's website and go to buy platinum. Make sure that the option you are using to buy it is highlighted from the list on the left. It works for me. Link to comment Share on other sites More sharing options...
cacrament Posted January 22, 2018 Share Posted January 22, 2018 yo tengo otro problema con el cobro de pl ya que compre con banco falabella y me mando a xsolla . ahora el de loa raro es que es descuento de pl sigue los cuan es raro por que mo me lo quito despues de comprar el pl Link to comment Share on other sites More sharing options...
Helpaydo Posted January 27, 2018 Share Posted January 27, 2018 Hi all I have had the same problem the last 2 day but my problem was that I had a coupon active when I was trying to buy anything from prime access u can wait for it to run out or buy some plat to clear it Link to comment Share on other sites More sharing options...
Younon Posted January 28, 2018 Share Posted January 28, 2018 im trying to buy plat from main website, but it keeps taking me to steam login and when i try to log in it keeps giving me " The account name or password that you have entered is incorrect. " even when i type it in correctly Link to comment Share on other sites More sharing options...
Spearhead440 Posted February 4, 2018 Share Posted February 4, 2018 I can't buy the bloody platinum. Not from the overlay, not from the warframe site, not in-game. I've literally wasted 10 bucks. Is can't they fix this? It happened a year ago and I still have the same problem every time Link to comment Share on other sites More sharing options...
saccillia Posted April 9, 2018 Share Posted April 9, 2018 I am having a similar problem. I can only purchase platinum via the warframe page.. Link to comment Share on other sites More sharing options...
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