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Purchased the nekros prime access pack but did not receive cosmetics


(XBOX)Spinal419
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4 hours ago, (XB1)Spinal419 said:

Not sure how this even happened or what to do. Tried submitting a ticket Friday but never got a reply.

To be more specific I did not receive the uru prime syandana and the acanthus prime armor that are advertised to come with the purchase. Help plz?

Support tickets take more than a day to respond.  It could be a week or more before they answer.  Did you buy both packs?  The accessories are only in the accessories pack and are NOT included in the pack that has the warframe and weapons in it.

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