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Items going missing


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So recently I've had mods going missing from my inventory. First it was my berserker mod. Tried contacting DE about this and I only got a automated response in return. Fine. And now my Torid Toxi Critaata Riven mod went missing. Not only that, I did the Ayatan sculpture run and I didn't even receive the ayatan sculpture. Anyone else experiencing problems like this? 

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