[DE]Steve Posted December 23, 2012 Share Posted December 23, 2012 (edited) Warframers – Accounts were rolled back by 20 hours today. The cause of the database error is thought to be a Corpus attack and we are continuing to investigate... Oh wait. It was my fault. Here are the details: -Founders/Platinum purchases are NOT affected. -Accounts made after Dec 21, 22:46 will need a password reset (they will be notified by email). -If you logged in during this time please accept my apologies along with some Credits and Platinum for your troubles. So what happened? I screwed up. I was logged into the production database and boosting credits for people that were affected by the ‘reset credits’ bug. I was tired and dumb but I decided I was going to fix that bug, right then and there. I just needed a local copy of the database to test. But I didn’t log out first. So, when I created my test account database I overwrote the whole production database. &%#@! I'm sorry for the inconvenience and we are taking steps to ensure that this does not happen again. -Fat-fingers (Steve) Edited December 23, 2012 by DESteve Link to comment Share on other sites More sharing options...
Akrista Posted December 23, 2012 Share Posted December 23, 2012 Warframers – Accounts were rolled back by 20 hours today. The cause of the database error is thought to be a Corpus attack and we are continuing to investigate. Oh wait. It was my fault. Here are the details: -Purchases of Founders Program/Platinum are unaffected. -Accounts made after Dec 21, 22:46 will need a password reset (they will be notified by email). -If you logged in during this time please accept my apologies along with some Credits and Platinum for your troubles. So what happened? Well I screwed up. I was logged into the production database and boosting credits for people that were affected by the ‘reset credits’ bug. I was tired and dumb but I decided I was going to fix that bug, right then and there. I just needed a local copy of the database to test. But I didn’t log out first. So, when I created my test account database I overwrote the whole production database. &%#@! I'm sorry for the inconvenience and we are taking steps to ensure that this does not happen again. -Fat-fingers (Steve) well, everyone make mistakes... Link to comment Share on other sites More sharing options...
Montiblanc Posted December 23, 2012 Share Posted December 23, 2012 (edited) i now has more creds than i would ever get for days and platnum too? this is awesome! losing a whole day's progress was worth it (also unrelated im looking for party all day today ign Montiblanc ~_~) Edited December 23, 2012 by Montiblanc Link to comment Share on other sites More sharing options...
Hiperandres Posted December 23, 2012 Share Posted December 23, 2012 ESTA BIEN xD Link to comment Share on other sites More sharing options...
Kiwi Posted December 23, 2012 Share Posted December 23, 2012 Warframers – Accounts were rolled back by 20 hours today. The cause of the database error is thought to be a Corpus attack and we are continuing to investigate... Oh wait. It was my fault. Here are the details: -Founders/Platinum purchases are NOT affected. -Accounts made after Dec 21, 22:46 will need a password reset (they will be notified by email). -If you logged in during this time please accept my apologies along with some Credits and Platinum for your troubles. So what happened? I screwed up. I was logged into the production database and boosting credits for people that were affected by the ‘reset credits’ bug. I was tired and dumb but I decided I was going to fix that bug, right then and there. I just needed a local copy of the database to test. But I didn’t log out first. So, when I created my test account database I overwrote the whole production database. &%#@! I'm sorry for the inconvenience and we are taking steps to ensure that this does not happen again. -Fat-fingers (Steve) I still love you <3 Link to comment Share on other sites More sharing options...
Alacratha Posted December 23, 2012 Share Posted December 23, 2012 Warframers – Accounts were rolled back by 20 hours today. The cause of the database error is thought to be a Corpus attack and we are continuing to investigate... Oh wait. It was my fault. Here are the details: -Founders/Platinum purchases are NOT affected. -Accounts made after Dec 21, 22:46 will need a password reset (they will be notified by email). -If you logged in during this time please accept my apologies along with some Credits and Platinum for your troubles. So what happened? I screwed up. I was logged into the production database and boosting credits for people that were affected by the ‘reset credits’ bug. I was tired and dumb but I decided I was going to fix that bug, right then and there. I just needed a local copy of the database to test. But I didn’t log out first. So, when I created my test account database I overwrote the whole production database. &%#@! I'm sorry for the inconvenience and we are taking steps to ensure that this does not happen again. -Fat-fingers (Steve) And this is why I love you guys at DE. You guys are honest, blunt, right to the point and actually inform us when things happen. Glad all is fixed. See ya' on the field Steve. Link to comment Share on other sites More sharing options...
Aodan Posted December 23, 2012 Share Posted December 23, 2012 (edited) Honestly, I'm impressed. I was irritated at the loss of levels and newly acquired gear till I saw the money you gave me. I'm happy and content, and very thankful. Xmas came early! Also a commendment on being honest, even in beta's many companies are not straight forward. We much rather know what happened, then see threads or posts about what ppl think happened. Edited December 23, 2012 by Aodan Link to comment Share on other sites More sharing options...
Penrose Posted December 23, 2012 Share Posted December 23, 2012 (edited) Well, credits are all well and good, to err is human etc. and I appreciate the compensation-- BUT HOW ABOUT YOU GIVE ME MY CRONUS SWORD BACK?! I'll never find that damn thing's schematic again! It was so beautiful... And now I also have to level Ash again because I leveled him to like rank 9 within those 20 hours. Oh well, here we go again. -EDIT- Oh look, the 60,000 some odd credits I had left over after I bought the weapons I lost just disappeared too! Edited December 23, 2012 by Penrose Link to comment Share on other sites More sharing options...
Ice-Breakerz Posted December 23, 2012 Share Posted December 23, 2012 Free credits, so worth the reset. I got more credits than I would have in a week Link to comment Share on other sites More sharing options...
Xariann Posted December 23, 2012 Share Posted December 23, 2012 Well, everyone makes mistakes and you are very honest about it. It's a Beta so I am prepared for anything. Thanks for letting us know, (and being active in the forums and actually READ our suggestions!) Link to comment Share on other sites More sharing options...
Lasu Posted December 23, 2012 Share Posted December 23, 2012 We're all humans right? :D Im fine with the credits and the platinum Link to comment Share on other sites More sharing options...
[DE]Steve Posted December 23, 2012 Author Share Posted December 23, 2012 Let me tell you where the Cronus Blueprint is: Captain Vor has it... Link to comment Share on other sites More sharing options...
Robak220 Posted December 23, 2012 Share Posted December 23, 2012 @DEStave Now tell me, where are the parts of Ash? :D As for the topic, I wish that I had lost Cronous Sword, but I found another blueprint, so it's ok:) Link to comment Share on other sites More sharing options...
HitsuSan Posted December 23, 2012 Share Posted December 23, 2012 Hahaha couldn't happened on a better time because yesterday i bought the Lex.... what a mistake... No need for apologies anyway, at least the bug was fixed? Link to comment Share on other sites More sharing options...
[DE]Steve Posted December 23, 2012 Author Share Posted December 23, 2012 Robak220 - I'd be working toward the 7th planet from the sun. ;) Link to comment Share on other sites More sharing options...
Zejjie Posted December 23, 2012 Share Posted December 23, 2012 I must say I have never come across any other company that will own up to ajd explain mistakes to the members of a game, never mind giving them both in game and purchaseable currency as compensation for down time I can honestly say I like the way you guys do things ^^ Link to comment Share on other sites More sharing options...
Redmaniak Posted December 23, 2012 Share Posted December 23, 2012 does anybody maybe know where the Rhino parts are? Link to comment Share on other sites More sharing options...
NoirProxy Posted December 23, 2012 Share Posted December 23, 2012 I think the best way to make up for this is to put the Dark Sector glaive in as a weak melee weapon with throw ability when charged :D Link to comment Share on other sites More sharing options...
xDaitenshi Posted December 23, 2012 Share Posted December 23, 2012 Major Cudos for the Compensation. You guys deserve a cookie... NO ALL THE COOKIES! Link to comment Share on other sites More sharing options...
XanderSan Posted December 23, 2012 Share Posted December 23, 2012 Haha! Don't worry about it. It's only a game. Albeit a pretty damn awesome one-..oh.. I guess I have to do those rescue missions again. Ahh, those hostages can stay in space jail a while longer. Link to comment Share on other sites More sharing options...
Boltzero Posted January 11, 2013 Share Posted January 11, 2013 Warframers – I'm sorry for the inconvenience and we are taking steps to ensure that this does not happen again. -Fat-fingers (Steve) Sending a bunch of nuns over with yardsticks to swap you on your fat fingers Link to comment Share on other sites More sharing options...
psyanide Posted January 22, 2013 Share Posted January 22, 2013 A dev that admits to their mistakes and then attempts to make things right with compensation worth actual money? I'm... still alive, right? This is all still real? Heh, now I want to upgrade to the next founder level when my next paycheck arrives. There is honestly now no other game I am happier to support. LoL and its forums and its community in general had soured me to this whole process. Dev posting and general transparency for future plans and game direction there are virtually 0. When a dev DOES post something there are literally 2-3 PAGES of people posting to reflect their surprise at the event... It really, REALLY makes a difference when it feels like you guys actually give a S#&$. You don't even have to accept any ideas I put forward- just the fact that I know, from the source, what is going on... Total breath of fresh air. Thank you. Honestly, sincerely, thank you. Now... TAKE MY MONEY!!! And please keep up the awesome work! Link to comment Share on other sites More sharing options...
shadowzzzzzzz Posted January 22, 2013 Share Posted January 22, 2013 all i got was a tutorial reset for some reason, what's with that? Link to comment Share on other sites More sharing options...
sambarpowder Posted January 22, 2013 Share Posted January 22, 2013 Give us news about the next update! We want moar space ninja-ism! Link to comment Share on other sites More sharing options...
Ced23Ric Posted January 22, 2013 Share Posted January 22, 2013 Gentlemen, necroposting does not help. The current patch notes have been added to the bottom of the 5.4 Update. Hotfixes since 5.4.1 -Fixes to Mod drop levels / rarity. -Crash fixes during update. -Rank exploits fixed. -Fixed a few cases where setting wouldn't save (illegal characters). Sorry but this one resets your settings. -Balance changes for out of control critical damage Mods. And now, please, stop responding here. You can discuss in the patchnotes of 5.4 just fine. None of this has anything to do with an outage over a month ago. Link to comment Share on other sites More sharing options...
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