(PSN)MARXIANapparel Posted April 24, 2017 Share Posted April 24, 2017 [DE]JasonTuesday at 23:26 Hello MARXIANapparel, After investigating your account, it appears that the Arcane Rage was last used on the Chroma Tarrasque Helmet but was then overwritten by an Arcane Energize an hour after. April 5 - 10:55 pm UTC - Installed 10 Arcane Rage on Chroma Tarrasque Helmet April 5 - 11:53 pm UTC - Installed 1 Arcane Energize on Chroma Tarrasque Helmet Unfortunately, we do not refund Arcanes once they have been installed as this is considered irreversible and we have Distillers added in the game so players have an option to get back installed arcanes themselves. Sorry we can't be of more help regarding this and we apologize for any inconvenience this may cause. MARXIANapparelFriday at 15:17 This is a feature that need to be corrected, i was not trying to trash my arcanes after paying all that platinum. This is a simple fix so fix it please, i hate for someone esle to lose their items like this. Thnx tenno. Link to comment Share on other sites More sharing options...
Recommended Posts