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Stuck in War Within, dark screens


MrTwistx
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I started The War Within recently, and today did the quest up to the point where you're learning your void powers.  Everything is fine right up until I get to the part about transference; when I get there the screen gets dark and details become impossible to see.  I can't continue with the quest because I can't see where to go and whenever I load the client up it takes me right back to that part in the quest.  I'd love to get advice on solving the problem so I can continue the quest or getting the quest cancelled somehow so I can play the game.

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