hybrid-goat Posted July 20, 2013 Share Posted July 20, 2013 My friend is currently trying to reset his account (because he's wasted a fair bit of platinum), but he is unable to because he has contributed to our clan. Is there any way to still reset your account even if you have contributed to a clan? Link to comment Share on other sites More sharing options...
Lampshade Posted July 20, 2013 Share Posted July 20, 2013 leave the clan? has the research he contributed to been finished? Link to comment Share on other sites More sharing options...
Stefe Posted July 20, 2013 Share Posted July 20, 2013 Could've sworn you got a prompt warning you of this before you contributed... Link to comment Share on other sites More sharing options...
hybrid-goat Posted July 20, 2013 Author Share Posted July 20, 2013 Yeah it has, and he tried leaving and it didn't work :/ Link to comment Share on other sites More sharing options...
FateZero Posted July 20, 2013 Share Posted July 20, 2013 (edited) https://digitalextremes.zendesk.com/entries/21675099-Account-Reset-FAQ I contributed to a Dojo and now I can't reset!If you contribute resources (Credits, Salvage, Forma etc) or Platinum to a Dojo you are presented with two separate confirmation boxes before you can proceed.When you press YES to both boxes your account forfeits the ability to ever reset. Support is not able to restore your reset ability. But the section I contributed to was cancelled or destroyed, why can't I build?The flag is permanent and irreversible, cancelling a room build after confirming does not change that you confirmed in the first place, Support will be unable to reverse this. What if I contribute to a Dojo, then quit the clan?The flag is permanent and irreversible, quitting the clan will not change that you contributed in the first place. People don't read do they? He pressed yes to both. Edited July 20, 2013 by FateZero Link to comment Share on other sites More sharing options...
hybrid-goat Posted July 20, 2013 Author Share Posted July 20, 2013 People don't read do they? He pressed yes to both. He contributed to the clan before resets came out, I'm not sure if there was any warnings. Link to comment Share on other sites More sharing options...
suadumpy Posted July 20, 2013 Share Posted July 20, 2013 He contributed to the clan before resets came out, I'm not sure if there was any warnings. I contributed resources before the resets and I had no problem being able to reset. Link to comment Share on other sites More sharing options...
CaptainohCaptain Posted July 24, 2013 Share Posted July 24, 2013 (edited) Made it to this wall too. Funny how I got my extra plat after joining a clan and even after donating some polymers in it. Still, my fault for not offering about 3 seconds to read. Edited July 24, 2013 by Icouldjustkissyou Link to comment Share on other sites More sharing options...
Letter13 Posted July 24, 2013 Share Posted July 24, 2013 My friend is currently trying to reset his account (because he's wasted a fair bit of platinum), but he is unable to because he has contributed to our clan. Is there any way to still reset your account even if you have contributed to a clan? No. Once you contribute Forma to the Dojo, you can no longer reset your account. Ever. Link to comment Share on other sites More sharing options...
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hybrid-goat
My friend is currently trying to reset his account (because he's wasted a fair bit of platinum), but he is unable to because he has contributed to our clan. Is there any way to still reset your account even if you have contributed to a clan?
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