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Black Screen After Clicking Play On The Launcher


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So I put in a support ticket a day and a half ago and still haven't gotten a response so I thought I'd post this here since I'm tired of waiting and want a solution. So everytime I click play and it launches, it goes straight to a black screen freezes. I've tried reseting my PC, clicked play again and got the same thing, a black screen and freezing. My computer meets the requirements and what not and haven't had a problem like this before.

Edited by AugmentedJustice
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