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Clan's Emblem - Approval Time Takes Too Long ?


Strac_CRO
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I know I'm being impatient but could the process of approval be "speeded-up" or at least email confirming approval, please?

 

How about special hotfixes for emblems upload so we don't have to wait for next hotfix-update-whatever for our emblem to be uploaded ?

Edited by Strac_CRO
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You can check if it was aproved on the same page you uploaded it on.Mine took around 8 hours to be aproved and the another 2-3 days to get ingame

 

I think I uploaded our clan's emblem last week, Friday maybe, still no any info on what's going on

Edited by Strac_CRO
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I also dislike why it costs 150 platinum to upload it! People have said it's to reduce offensive images but they still have to be approved by DE themselves... At least let us do a platinum pool so everyone can fund it and not just 1 person spending 10 dollars out of pocket just so their clan can get a small symbol THAT THEY HAVE TO PAY FOR EITHER WAY. Come on DE... if we have to buy the emblem at least make the upload free.

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Like the dude above said, i threw mines up last night and i checked on it today and it said it was approved

4ims.jpg

 

Now we just got to wait till they bring it in game.

Does your management section show anything?

According to that same section they send you an email if it's rejected.

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Like the dude above said, i threw mines up last night and i checked on it today and it said it was approved

4ims.jpg

 

Now we just got to wait till they bring it in game.

Does your management section show anything?

According to that same section they send you an email if it's rejected.

 

it says:

Note: You have a clan emblem already pending approval, if you would like to update/change your emblem, it will cost another 150 Platinum

 

And I uploaded image last week, I think.

Thursday, Friday, I can't remember.

 

82wv.png

 

it's a wolfskull

Edited by Strac_CRO
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You think you uploaded it last week? Well, you could send a ticket to support if you are that worried about it.

They also do mention about not loading copyright stuff so.... maybe that looks like something else and they are wondering what to do?

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You think you uploaded it last week? Well, you could send a ticket to support if you are that worried about it.

They also do mention about not loading copyright stuff so.... maybe that looks like something else and they are wondering what to do?

 

what "copyright stuff" ?

"maybe that looks like something else" ... like what, Satan or whatever?

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I think DE is doing all of these by hand, if it takes time to be approved and needs a hotfix to be added. Really hope they get something automated so they don't have to charge us another $10 to change the emblem. Now that mine is in, I'd like to update the alpha detail but I'm not gonna spend another 150 plat on it :(

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For those complaining about it costing plat to submit an emblem, you do realize that it takes human resources to view all those submissions right? Someone has to be paid to sit there sifting and sorting and approving/rejecting all those images.

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For those complaining about it costing plat to submit an emblem, you do realize that it takes human resources to view all those submissions right? Someone has to be paid to sit there sifting and sorting and approving/rejecting all those images.

I'm only upset about them charging to change it and not providing a way to preview the emblem first.

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For those complaining about it costing plat to submit an emblem, you do realize that it takes human resources to view all those submissions right? Someone has to be paid to sit there sifting and sorting and approving/rejecting all those images.

 

There's no interns or anybody who could do it for free, at all? I find that a bit hard to believe. I'm sure there are numerous people who would be willing to do it just for the experience and association with DE.

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I'm only upset about them charging to change it and not providing a way to preview the emblem first.

Yes absolutely.  If you can't preview how it will look how can you be expected to pay a non-refundable amount to do it?  It makes no sense.  I'm amazed that people are doing it at all.  It's new to the game so they should refund the plat if it's rejected OR if it doesn't look right.

 

My idea would be a 14 day period where you can get a refund and/or re-upload a replacement.  We need to see how it looks!!  And I'm not talking about deciding that you don't like it anyway, it's more about proofing.  I'm a graphic designer and I wouldn't get away with charging anyone without them seeing a realistic proof beforehand.

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Yes absolutely.  If you can't preview how it will look how can you be expected to pay a non-refundable amount to do it?  It makes no sense.  I'm amazed that people are doing it at all.  It's new to the game so they should refund the plat if it's rejected OR if it doesn't look right.

 

My idea would be a 14 day period where you can get a refund and/or re-upload a replacement.  We need to see how it looks!!  And I'm not talking about deciding that you don't like it anyway, it's more about proofing.  I'm a graphic designer and I wouldn't get away with charging anyone without them seeing a realistic proof beforehand.

 

they don't have to refund, but if emblem is rejected (which takes a minute to decide) they can send email asking for another emblem ?

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There's no interns or anybody who could do it for free, at all? I find that a bit hard to believe. I'm sure there are numerous people who would be willing to do it just for the experience and association with DE.

 

 

Do YOU want to sit there sifting through images? And what kind of experience are you getting from sifting through images? That's not a learning experience it's a chore. The kind that you have to pay someone to do.

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