Tioma Posted July 29, 2013 Share Posted July 29, 2013 (edited) I submitted a ticket (#51722) about 3 days ago, it has yet to be assigned to someone. I know that the latest patch kinda' messed a lot of things up in the game and fixing them takes priority. However, I simply want to know how long I should expect to wait before my ticket is assigned to someone. Edited July 29, 2013 by Tioma Link to comment Share on other sites More sharing options...
Dtexas Posted July 29, 2013 Share Posted July 29, 2013 It can take up to a week if not longer. Just wait it out. :3 Link to comment Share on other sites More sharing options...
Kracken Posted July 29, 2013 Share Posted July 29, 2013 for me it was one day - and they even replied on SUNDAY :3 Link to comment Share on other sites More sharing options...
AngelGuardcc Posted July 29, 2013 Share Posted July 29, 2013 9000 days! nah jk Link to comment Share on other sites More sharing options...
hydrater Posted July 29, 2013 Share Posted July 29, 2013 It depends. Sometimes it's 1 days, sometimes, it's 2 months. Link to comment Share on other sites More sharing options...
Avantria Posted July 29, 2013 Share Posted July 29, 2013 (edited) Around 1-3weeks typically, it used to have a bar you could label the importance of your ticket but people abused that so it was removed. Too many put in tickets of each and every issue they find instead of seeing it's it is talked about on forums already. If it doesn't get a reply in the time they want, for some reason, they think sending in another will get the 2nd one a faster response, really all it does is clutter the support team and thing's get slower for those who really have a important issue. Edited July 29, 2013 by Masu.Buu Link to comment Share on other sites More sharing options...
Tioma Posted August 2, 2013 Author Share Posted August 2, 2013 Well, 1 week passed... Ticket still not assigned. This is a little depressing. Link to comment Share on other sites More sharing options...
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