0 Mastery rank, empty glyph

[-ToH-Eternity]

So my entire clan see me as 0 mr(I'm 24) which is kinda odd, everyone see full progress bar on my profile also as you see i have blank glyph. I've tried to swap to another but this happends everytime for like 2 weeks which starts to annoying me. Didn't heard about someone having similar problem.