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    • [DE]DrewDev

      [Please Read Before Posting Threads] What Is And Isn't General Discussion?   31/03/16

      Tenno, Recently a lot of forum users have been posting feedback, bug and question threads about the game here in General Discussion, only to complain when community moderators or forum staff move their thread to the appropriate section.   General Discussion is not for feedback about the game, for bug reports or for help questions, we have other forum sections specifically for these things.   There are a few criteria for determining what feedback is and what general discussion is, but the two main criteria are the following: Objective - The goal of the thread Target Audience - Who is being addressed with the thread   A feedback thread's objective is affecting the game; be it through negative feedback (change is desired) or positive feedback (change is not desired). The Target Audience is the developers; your thread is directed towards DE, they are who you are making the thread for. If either two of these criteria are met then the thread is most likely feedback (and belongs in the appropriate feedback subforum).    A general discussion thread's objective is not to affect the game, it's to hold a discussion. And the Target Audience of a general discussion thread is other players and the community, not the developers. For example, a thread titled "What is your opinion on the recent changes to X from Update/Hotfix X?" would be a discussion thread, because its objective is a discussion about what players enjoy, and it's audience is other players.   Ultimately, a lot of what determines whether a thread is a feedback thread is the opening post. Although feedback threads can have discussions in them between players, this does not make it general discussion. What it boils down to is the goal of the thread and who it's addressing. It's a thread for conveying opinions to the developers, and people are bound to agree and disagree (and therefore start a discussion on said thread).   -------------------------------------------------------------------------------------------------------   If you post something in General Discussion and find that it's no longer there, chances are it's been moved (if it was merged, we will try to notify you via private message, but sometimes when we have to merge a large number of threads we may not be able to). Here's a helpful guide for you to figure out where it might have been moved to:   Players Helping Players is the forum for when you have a question about something in the game or need help with something game-related--such as mod builds for frames/weapons, build comparisons, how to craft certain things, where to find components/mods/enemies, strategies for bosses, etc. Guides, solutions, tips and tricks can all be placed here. With hundreds of thousands of players, there's bound to be one that has experienced the same issue as you and has figured out how to solve it! PC Beta Bugs, PS4 Beta Bugs and XB1 Beta Bugs are the places for threads reporting malfunctioning parts of the game, bugs, things that have broken, et cetera (you should really make a support ticket too!). Fan Zone is the place for fan fiction, fan-sponsored contests, screenshots to share your achievements and Warframe-related video streams/Youtube channels. Fan Concepts is the place for concepts for new systems, warframes, weapons, and gameplay mechanics. PC Trading Post, PS4 Trading Post and XB1 Trading Post are for all things trading on the respective platforms. Threads looking to sell, buy, and trade go here, as well as any price checking. If you post a thread critiquing changes or content in the game, it's likely been moved to one of the Feedback Subforums, the guide to which is below.   Because feedback threads are by far the biggest offender in General Discussion, I've put together this guide on where feedback goes, breaking up and explaining the feedback subforums (Feedback forums are where the devs go for feedback regarding the game! Not General Discussion!). The list is a bit lengthy, so it's been put in spoiler tags:     So, for example, if you make a thread in General Discussion saying something like "The lore really needs work, and this is how I think it should be done" then it's probably going to get moved to the General Feedback forum. If you're dissatisfied with a recent patch or update and want to give DE a piece of your mind, the Specific Feedback associated with your platform (i.e. PC Specific Feedback or PS4 Specific feedback) is probably where it will get moved to (it may also be moved to the other feedback forums depending on what the thread is specifically about).   Wording is also very important, and your choice of description is also. This is why many people mix up feedback with discussion. In discussion, you are talking about things that are current, not commenting on how cool or disappointing they are. For example, 'What do you think is the best frame? I like Valkyr because of her focus on melee.' is General Discussion, whereas 'Valkyr is a really good frame. Her melee animations are nice, and her abilities compliment each other well.' is feedback.     tl;dr - We have specific subforums for feedback, bug reports, helping players, fan-made stuff and so on. General Discussion is not a "catch-all" forum, and for the sake of keeping things tidy and organized we'd really appreciate it if you didn't treat it as such!   If you have any questions, comments, suggestions, please feel free to post them here or to send me or the other moderators a private message!
(PS4)Jament26

PS4 Winter Platinum Sale - Extended for America Regions (January 10th - 17th)!

[DE]Danielle

Hey PS4 Tenno! We're aware the Winter Platinum sale ended early for the America regions today. This is not intended and came as a surprise since the sale was originally scheduled to end January 4th. Once everyone is back in their seats in the new year, we'll gear up to rectify the issue asap!

We appreciate your patience and understanding while we're away from DE's home base. 

In the meantime, all related threads will be merged here so that we can keep you updated. Thanks y'all!  


Jan 3rd update: We have returned from Holidays and are working on a solution, and will keep you updated as information becomes available. Thank you for your continued patience! 


Jan 10th update: I return to you with excellent news, Tenno. We just got word that the sale will return for America regions tomorrow, Wednesday, January 10th (sometime roughly around 2pm ET) and will be live until January 17th! 

We truly appreciate your patience as we worked to extend the sale for Amerca regions since it ended earlier than originally announced. Many thanks! 

Message added by [DE]Danielle

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3 hours ago, (Xbox One)N7 Sinner said:

If this is the case, Xbox users like myself would have suffered as well. Microsoft also had winter deals going on at the time and their Platinum Sale went smoothly. The logical conclusion, then, is that the fault lies with Sony.The fact that they didn't pull the advertisement is on them. Sony was paid to place that ad and they refused to pull the ad once DE realized that something went wrong. The real problem is that some of the people complaining likely didn't pay attention and are here asking for Platinum that they believe is owed to them.

What you said made no sense and it sounds like your just trying to go with whatever the DEV team says. Sony does not control their Warframe's website. They never pulled their AD from their own site, so they can not blame sony. Now are you going to say Sony told them they could not pull the AD from their own site lmao? They came back from vacation and still did not pull it from their own website. Let me guess that it Sony's fault as well? See I can tell your a company fan boy the type that feels they can do no wrong because it easy to see they scammed gamers with this and this is how. They opened this forum early and could have told ps4 play sorry because of Sony pulling our sale off by mistake our platinum sale will be discontinued until we come back from vacation. Since as you stated they could not change Sony's in game AD then when you clicked on it in game and when it took you to their site (Warframe site) PS4 should have been removed from the site or said PS4 platinum cancelled at the moment. The reason why they did not do those things is obvious. They wanted gamers to feel as though it was a mistake and something that could be fixed so they would keep buying platinum. Scammers 

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Locking down this thread since the sale returned on Wednesday and discussions here have unfortunately derailed pretty severely. Thank you to those who kept the thread constructive and civil. 

As always, we appreciate your understanding! 

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