Anzel Posted December 25, 2017 Share Posted December 25, 2017 (edited) I haven't played in a while, but my husband has been. A few months ago, the 'verification code' wouldn't send to his e-mail (hotmail)...eventually, it got fixed via him putting warframe.com on his safe sender list. Doesn't appear this'll help me, as I've done so, and tried to get it to resend. I've tried quite a bit, and hunted everywhere, and I'm not finding any recent instances of this issue...but it's happening. It's not as simple as 'remaking' my account, either :/ But, as it is, I'm locked out. Any advice? And yes, I already put in a ticket, but due to the holidays...don't know when it'll be seen. --- UPDATE: Ticket was received/responded to: Quote Thank you for contacting us! Unfortunately, Microsoft Outlook, Live and Hotmail had some server issues which stopped emails, like the one including your Two Factor Authentication code, from being received in a timely fashion. It seems there are still some instabilities, but Microsoft is working on correcting the issue. Please continue to try and log in every couple of hours to see when the issue gets fixed. Please note, the code sent to your email will expire after 30 minutes and a new code can only be reissued by attempting to log in again after the old code has expired. If you have any other questions, please let us know. Thank you for your patience and understanding! Unfortunately, trying over and over isn't working :/ Edited December 28, 2017 by Anzel Link to comment Share on other sites More sharing options...
ARevenantOne Posted December 26, 2017 Share Posted December 26, 2017 (edited) Same. Dog sitting for my mom. No email has reached me. Also a hotmail address. A 30 minute code isn't going to do much good if the email takes hours to come through. The weird thing is this isn't the first time I've had to be emailed a code to log in, and the last time it worked just fine. Wish I could have gotten some kind of warning not to use my hotmail account. Not going to submit a ticket about it at this hour though. I'll bug support in a couple days, as itching as I am to farm some acolytes. Edited December 26, 2017 by DesTT333 Link to comment Share on other sites More sharing options...
Anzel Posted December 26, 2017 Author Share Posted December 26, 2017 I've been getting the e-mails in sets of twos, several hours afterwards. Each code has to be entered within 30 minutes of having REQUESTED it, so...it's entirely moot at that point. Link to comment Share on other sites More sharing options...
Anzel Posted December 28, 2017 Author Share Posted December 28, 2017 Ticket response (for anyone curious) Quote Thank you for contacting us! Unfortunately, Microsoft Outlook, Live and Hotmail had some server issues which stopped emails, like the one including your Two Factor Authentication code, from being received in a timely fashion. It seems there are still some instabilities, but Microsoft is working on correcting the issue. Please continue to try and log in every couple of hours to see when the issue gets fixed. Please note, the code sent to your email will expire after 30 minutes and a new code can only be reissued by attempting to log in again after the old code has expired. If you have any other questions, please let us know. Thank you for your patience and understanding! Link to comment Share on other sites More sharing options...
AZID0NE Posted December 29, 2017 Share Posted December 29, 2017 I have the same issue. After I tried for 2 days I decided to write to Outlook/Hotmail support, as I thought, they deny any issues with their servers which I believe totaly as I get many mails a day with no problem. So once again I think the Warframe team have messed it up, and now they cover themselfs blaiming Outlook/Hotmail. This security measure is a right mess itself, this is the second time I've been locked out since I activated that 2FA... If I hadn't spent so many hours and cash on it I would just trash the game and forget about it. Anyway, hope they fix it soon. Good luck. Link to comment Share on other sites More sharing options...
ARevenantOne Posted December 29, 2017 Share Posted December 29, 2017 I don't remember opting into any kind of 2FA, can I deactivate it somehow? Link to comment Share on other sites More sharing options...
training800 Posted December 29, 2017 Share Posted December 29, 2017 (edited) lol according to hotmail there was no server issues and delays are caused by a post master blocking a email which is fairly easy to fix, warframe just needs to do the postmaster setup for hotmail EDIT: https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ccsid=635611717755428181&wa=wsignin1.0 link to postmaster above in case DE reads this Edited December 29, 2017 by training800 POSTMASTER LINK,grammar fail Link to comment Share on other sites More sharing options...
(XBOX)The JJA Posted December 29, 2017 Share Posted December 29, 2017 (edited) I'm having the same problem I have had no code come through for me yet either how do I sort this out? For my pc version... need the verification code sent to me so I can play the game. Edited December 29, 2017 by (XB1)The JJA Link to comment Share on other sites More sharing options...
training800 Posted December 30, 2017 Share Posted December 30, 2017 2 hours ago, (Xbox One)The JJA said: I'm having the same problem I have had no code come through for me yet either how do I sort this out? For my pc version... need the verification code sent to me so I can play the game. nothing you can do about it tbh what i suggest is contacting support to switch your account to gmail since that works with the 2fa or wait for it to be fixed, however waiting for it to get fixed might take a long time Link to comment Share on other sites More sharing options...
Namastyler Posted January 2, 2018 Share Posted January 2, 2018 Same problem here. I've requested a change of mail, i hope this will fix it. Link to comment Share on other sites More sharing options...
AZID0NE Posted January 4, 2018 Share Posted January 4, 2018 Just managed to enter, didn't do anything so maybe they managed to fix it. Link to comment Share on other sites More sharing options...
Andyz00 Posted January 29, 2018 Share Posted January 29, 2018 I have this problem i think it isnt fix it yet Link to comment Share on other sites More sharing options...
RedPestilence Posted June 20, 2022 Share Posted June 20, 2022 On 2017-12-29 at 8:33 PM, training800 said: nothing you can do about it tbh what i suggest is contacting support to switch your account to gmail since that works with the 2fa or wait for it to be fixed, however waiting for it to get fixed might take a long time 2022 and this is happening to me with gmail. I got my code last night, guess when i tried to sign in to warframe... yesterday morning. I like just got my account too bad you can't even trade without having a 2fa. thats what happened to me. Link to comment Share on other sites More sharing options...
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