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Double Payment


K3BLIN
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bonjour, 

j'avais l'ors d'un premier achat, reçu mes platinium instantanément.

jai voulu en reprendre plus tard , car javais 50% de reduction, après achat je n'est pas reçu de platinium

jai donc relancé un payement car je n'étais pas sur d'avoir réellement validé le premier.

Et toujours pas de platinium... aprés 20 min. 

 

en cas de double payment qui contacter sachant que sur le site officiel, je n'est pas vu d'onglet contact?

 

deuxième petite question, il sagit d'un jeux "beta". cela veut il dire que si la beta se termine on perd toute la progression, et platinium ?

merci

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@K3BLIN: Seulement lire point 4 :)

 

1: Google is your friend :D. http://lmgtfy.com/?q=google+translate

2: This is what he said: hello,

I had the gold of a first purchase, got my platinum instantly.
jai wanted to resume later because javais 50% discount after I purchase is not received platinum
jai re-launched a payment because I was not about to have actually committed the first.
And still no platinum ... after 20 min.
 
In case of double payment knowing who to contact on the official site, I is not seen as a contact tab?
 
small second question, it comes a "beta" games. would that mean that if the beta ends all progress is lost, and platinum?
thank you
 
3: This is my response: In this case contact support using this link: https://digitalextremes.zendesk.com/home
    and being a beta doesn't mean you'll lose everything :).
4:  This is my response translated: Dans ce support de contact de cas via ce lien: https://digitalextremes.zendesk.com/home
     et d'être un beta ne signifie pas que vous allez perdre tout :).
Je m'excuse pour la mauvaise utilisation de la langue mais je suis en utilisant un traducteur comme je l'ai utilisé française dans un temps très long.
Edited by LostWhisper
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