[DE]Helen 4,564 Posted January 23, 2018 (edited) Hello Tenno! Getting right to it: We are opening a global [DE]Community Inbox to serve you better! We've noticed that everyone in the Community Team had crammed inboxes with many duplicate messages. To make sure nobody's message goes unseen for long periods of time, we are using a global inbox that will be answered by the first available Community staff! How to access it? Click here: https://forums.warframe.com/messenger/compose/?to=1167596 What to do moving forward? Please use this new inbox for all future PM needs. We will all diligently clear out our backlogs, but having a global inbox will allow for faster response times for you. The [DE]Community Inbox will be best used for PMs about urgent matters or questions for the Community Team. If you have any troubles in-game, support.warframe.com is still the best place to find help. Thanks! [DE]Community Team! Edited January 23, 2018 by [DE]Jengerer 13 3 1 13 64 Share this post Link to post Share on other sites
LascarCapable 10,078 Posted January 23, 2018 Really cool feature. Looking foward to see how it will be used. :) 1 1 9 Share this post Link to post Share on other sites
AEP8FlyBoy 6,190 Posted January 23, 2018 (edited) Cool, I was just about to ask what it was. Thanks for clarifying, Helen. Edited January 23, 2018 by AEP8FlyBoy 4 Share this post Link to post Share on other sites
(XB1)EternalDrk Mako 9,271 Posted January 23, 2018 interesting... Share this post Link to post Share on other sites
duhadventure 1,677 Posted January 23, 2018 You have this shown when you click on it. Cause people won't read it. They already post stuff for warframe support on the forums. EDIT: might not work since its part of regular messages just forces you to talk to the user [DE]community :/ 1 Share this post Link to post Share on other sites
(PS4)A_SimpleName 2,267 Posted January 23, 2018 Just now, AEP8FlyBoy said: Cool, I was just about to ask what it was. Thanks for clarifying, Helen. Same here. Was about to make a forum post. Luckily, I looked before I leap. Share this post Link to post Share on other sites
phoenix1992 6,561 Posted January 23, 2018 (edited) Hello, While I appreciate the introduction of this feature, I want to point out a potential issue considering the usage of WF market activation codes. So far we are seeing a very common mistake from new players that post the activation codes in the forum instead of PM-ing it to the bot they use. Do consider that this mistake may be inherited to this community inbox as well.PS: The font of the post looks really bad on Dark Theme :( Edited January 23, 2018 by phoenix1992 1 Share this post Link to post Share on other sites
VexExodus 143 Posted January 23, 2018 Sounds great, thx for information. Share this post Link to post Share on other sites
Zahnny 4,285 Posted January 23, 2018 I think this is a pretty good idea but first problem I see is it might not be obvious or apparent to a lot of people as to what its purpose is. 3 Share this post Link to post Share on other sites
Giantconch 4,329 Posted January 23, 2018 Interesting idea, hope its able to help people in some way Share this post Link to post Share on other sites
TARINunit9 8,234 Posted January 23, 2018 4 minutes ago, Zahnny said: I think this is a pretty good idea but first problem I see is it might not be obvious or apparent to a lot of people as to what its purpose is. I agree, I think this is going to get a lot of bug reports when bug reports have their own subforum 3 Share this post Link to post Share on other sites
trunks013 4,892 Posted January 23, 2018 (edited) well the community inbox button seems rly hard to miss now ^.^ Edited January 23, 2018 by trunks013 Share this post Link to post Share on other sites
(PS4)WetPollito 1,453 Posted January 23, 2018 3 . 2 . 1 ..... 1K messages received 3 Share this post Link to post Share on other sites
Miser_able 9,837 Posted January 23, 2018 Who's idea was this? I bet it was Pablo... 3 Share this post Link to post Share on other sites
SnuggleBuckets 1,375 Posted January 23, 2018 What kind of information is this community inbox meant for? 1 Share this post Link to post Share on other sites
God_is_a_Cat_Girl 2,567 Posted January 23, 2018 But what if I just want Danielle and Megan-senpai to notice me? 1 1 Share this post Link to post Share on other sites
(XB1)MandlorPrime 11,122 Posted January 23, 2018 Nice feature. Good job Share this post Link to post Share on other sites
Midrib 2,558 Posted January 23, 2018 (edited) Interesting idea, a nice way to communicate with DE, but i think a lot of people will just think this is a Complaint\Game support inbox. hopefully it doesn't go that way. Good luck. Edited January 23, 2018 by Midrib 4 Share this post Link to post Share on other sites
0RI0N7 849 Posted January 23, 2018 40 minutes ago, [DE]Helen said: Hello Tenno! Getting right to it: We are opening a global [DE]Community Inbox to serve you better! We've noticed that everyone in the Community Team had crammed inboxes with many duplicate messages. To make sure nobody's message goes unseen for long periods of time, we are using a global inbox that will be answered by the first available Community staff! How to access it? Click here: https://forums.warframe.com/messenger/compose/?to=1167596 What to do moving forward? Please use this new inbox for all future PM needs. We will all diligently clear out our backlogs, but having a global inbox will allow for faster response times for you. The [DE]Community Inbox will be best used for PMs about urgent matters or questions for the Community Team. If you have any troubles in-game, support.warframe.com is still the best place to find help. Thanks! [DE]Community Team! Amazing. Thank you! Share this post Link to post Share on other sites
chainchompguy3 896 Posted January 23, 2018 Trying to get some clarification, this is intended to let people have a quick way to let DE know about potential major issues that couldn't wait in the Bugs forum. And it's not for, say, asking DE general questions about the game, or what they're planning/updating next, etc. Spoiler Because if it's just a quick way to ask DE a question, I'd like to know if DE has any long term plans for whenever the servers inevitably shut down (No game/server lasts forever, Except maybe google.). Share this post Link to post Share on other sites
Dini 229 Posted January 23, 2018 17 minutes ago, God_is_a_Cat_Girl said: But what if I just want Danielle and Megan-senpai to notice me? Want a reply for this as well Share this post Link to post Share on other sites
--Q--uixotic 1,204 Posted January 23, 2018 (edited) Not really sure what this mailbox is for. We have support tickets, which work pretty well for serious issues or submitting ee.log. We have a bug forum, though it seldom gets a reply, and mostly makes me salty. (except when Pablo fixes chat bugs, <3 Pablo) We have a feedback forum, with similar shortcomings. Could you clarify what this mailbox should, and should not be used for? Edited January 23, 2018 by chrisx1125 6 Share this post Link to post Share on other sites
Arkxad 57 Posted January 23, 2018 So this is an 'everybody has this now' thing? Seems to me it could get a bit overwhelming if so. It's not bad, I just worry about what it opens up. 1 Share this post Link to post Share on other sites
Faerren 39 Posted January 23, 2018 As many have echoed, I think that the inbox will be even more inundated that individual boxes without a note on the page saying specifically what realm of issues the inbox is meant to handle, or an equally large button that leads you to writing out a support ticket. Given how long it took me to figure out how to put together my first support ticket, a large button for that wouldn't hurt... 3 Share this post Link to post Share on other sites
Chroia 3,185 Posted January 23, 2018 Interesting idea. Looking forward to seeing how this works out. Share this post Link to post Share on other sites
![[DE]Helen](http://content.invisioncic.com/Mwarframe/monthly_2017_06/590e937e598f2_Helen-Icon.jpg.0ac6d3d86c1d48f3f3e1a035344ab87a.thumb.jpg.d2225fb0dcd980f081ddddbf46458072.jpg){kind=icon}