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Help!


(XBOX)MLP Samantha7w7
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I can't log in at all. Says unable to connect. All yesterday. Managed one game this Morning, got kicked and now getting same again. After doing tons of research I think it's something to do with using the promo codes. Been playing for 2 weeks without getting disconnected once. Used all the codes yesterday and got kicked an hour later. Tried logging in from my mobile hotspot and it works just fine but not from my Wi-Fi... what the hell is going on? Is my Wi-Fi somehow banned? 

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