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[(XBOX)English Rose VI]

So day 3 of not being able to log in. After being addicted and dropping almost £100 in the market and getting all my friends to play, now I can't play while they're all playing. 

 

Everything was fine till I redeemed the promo codes. Also I can log in on my mobile hotspot without any problems but my regular internet (80mb down 20mb up fiber) will not connect. Have I somehow had my router/ip banned? I remember a couple of the codes not working, the summit1g and another, maybe that's why? I don't know but the lack of a response is really annoying. I've tweeted them, I've opened a ticket, what else can I do? 

I came to this game from destiny because I was told it was everything destiny wasn't, while that's certainly true, at least I can play destiny. C'mon DE at least talk to us!