(XBOX)LordDaftVader Posted June 28, 2018 Share Posted June 28, 2018 Recently, about 3 or 4 weeks ago both I and my relative have started crashing frequently all the time everday and all it said was 'The network connection has been lost. returning to the multiplayer menu' We eventually timed it and found that it was every ~28 minutes or so ...I also have a friend who is experiencing a similar time period but is different to mine, We are both from England and all experiencing thee same thing, Iihave not found any recent topics on this so therefore made this post, Regards, LordDaftVader Link to comment Share on other sites More sharing options...
(XBOX)EvilStephUK Posted June 28, 2018 Share Posted June 28, 2018 I'm having the same issue. It can vary from 30 seconds from loading in to 30 mins. Link to comment Share on other sites More sharing options...
(PSN)Seeeh-Meister Posted June 28, 2018 Share Posted June 28, 2018 Try to put google DNS 8.8.8.8 / 8.8.4.4 and MTU at 1477 Link to comment Share on other sites More sharing options...
(PSN)Demon_King_Teemo Posted June 29, 2018 Share Posted June 29, 2018 I've been having same issue for last 24 hours the server craps itself mid game. It is not my connection i can still play normally with people when this happens with a few exceptions. One being DOORS refuse to open once this halpens Please fix / Upg your servers its obviously being overstrained Link to comment Share on other sites More sharing options...
(XBOX)eviltedi Posted July 4, 2018 Share Posted July 4, 2018 (edited) On 2018-06-28 at 8:27 PM, (XB1)LordDaftVader said: Recently, about 3 or 4 weeks ago both I and my relative have started crashing frequently all the time everday and all it said was 'The network connection has been lost. returning to the multiplayer menu' We eventually timed it and found that it was every ~28 minutes or so ...I also have a friend who is experiencing a similar time period but is different to mine, We are both from England and all experiencing thee same thing, Iihave not found any recent topics on this so therefore made this post, Regards, LordDaftVader Hi, I'm in Scotland and I have exactly the same issue. Are you with Sky and using a Sky Q hub ? DE have closed my ticket and said it's because I'm with Sky and have the Q hub. Edited July 4, 2018 by (XB1)eviltedi Link to comment Share on other sites More sharing options...
(XBOX)eviltedi Posted July 6, 2018 Share Posted July 6, 2018 On 2018-06-28 at 8:27 PM, (XB1)LordDaftVader said: Recently, about 3 or 4 weeks ago both I and my relative have started crashing frequently all the time everday and all it said was 'The network connection has been lost. returning to the multiplayer menu' We eventually timed it and found that it was every ~28 minutes or so ...I also have a friend who is experiencing a similar time period but is different to mine, We are both from England and all experiencing thee same thing, Iihave not found any recent topics on this so therefore made this post, Regards, LordDaftVader Hi again, I switched to my old Sky hub this morning, I was using Sky Q and switching to my old hub has solved it for me. Link to comment Share on other sites More sharing options...
(XBOX)Cotton Tail Posted July 7, 2018 Share Posted July 7, 2018 I'm on Sky Q but I don't have an old hub 😞 but I am getting the 30 minute disconnects Link to comment Share on other sites More sharing options...
(XBOX)LordDaftVader Posted July 8, 2018 Author Share Posted July 8, 2018 (edited) Aye Apparantly the Sky Q Hub is buggered.....thankyou everyone 🙂 Only found that out recently and wanted to confirm, again, Many Thanks Edited July 8, 2018 by (XB1)LordDaftVader Link to comment Share on other sites More sharing options...
(XBOX)eviltedi Posted July 8, 2018 Share Posted July 8, 2018 4 hours ago, (XB1)LordDaftVader said: Aye Apparantly the Sky Q Hub is buggered.....thankyou everyone 🙂 Only found that out recently and wanted to confirm, again, Many Thanks I'm happy you posted back, I'm waiting to hear back from Sky early next week, I'll post back here when I get more info. Link to comment Share on other sites More sharing options...
(XBOX)TB Kevin 70 Posted July 8, 2018 Share Posted July 8, 2018 Not sure if it is sky q. As I switched off my sky q and tried using my personal hotspot on I pad, and still lost connection after about 30mins. It is getting a nightmare must have lost so much over the last month Link to comment Share on other sites More sharing options...
(XBOX)eviltedi Posted July 8, 2018 Share Posted July 8, 2018 2 hours ago, (XB1)TB Kevin 70 said: Not sure if it is sky q. As I switched off my sky q and tried using my personal hotspot on I pad, and still lost connection after about 30mins. It is getting a nightmare must have lost so much over the last month It's definitely my Sky Q hub, and it seems others are having the same issue. Do you have another router you can try ? Link to comment Share on other sites More sharing options...
(XBOX)TB Kevin 70 Posted July 8, 2018 Share Posted July 8, 2018 No I don't. But can play other games fine. Link to comment Share on other sites More sharing options...
(XBOX)eviltedi Posted July 9, 2018 Share Posted July 9, 2018 11 hours ago, (XB1)TB Kevin 70 said: No I don't. But can play other games fine. It was the same for me, I had no issues with any other title, just Warframe, I thought I was being fobbed off when they suggested the issue could be with the Sky Q router. I indulged them and switched to my old router, I have been playing all weekend, even did a 1 hour and 3 minute excavation with my son yesterday. Read through longish post in the other thread, it may help. Link to comment Share on other sites More sharing options...
(XBOX)TB Kevin 70 Posted July 9, 2018 Share Posted July 9, 2018 That's the issue I have, I don't have old router. Link to comment Share on other sites More sharing options...
(XBOX)TB Kevin 70 Posted July 10, 2018 Share Posted July 10, 2018 Well after going through all the post. I have decided to buy an old sky router of eBay. I will post back once it turns up. I hope this will fix the issue. Link to comment Share on other sites More sharing options...
(XBOX)Cotton Tail Posted July 10, 2018 Share Posted July 10, 2018 I too have been suffering the 30 minutes disconnect, and I'm also on Sky Q and no old router to fall back on. Someone suggested on one of these threads (apologies to whoever it was for no name check - I can't find the post!) that disabling IPv6 could help. I tried this (Sky hub -> Advanced -> LAN IP setup -> uncheck Enable IPv6 on LAN side) and early results are encouraging! I've tried leaving it running in the simulacrum for an hour, multiple back to back 20 min survivals etc. with, so far, no disconnects. It's probably too early to say, but I'd suggest giving this a go if you're a Sky Q user without an old router fallback. Fingers crossed Tenno! Link to comment Share on other sites More sharing options...
(XBOX)TB Kevin 70 Posted July 10, 2018 Share Posted July 10, 2018 Thanks for that will give that a go tonight. As the old sky router won't be here till Thursday Link to comment Share on other sites More sharing options...
(XBOX)eviltedi Posted July 10, 2018 Share Posted July 10, 2018 1 hour ago, (XB1)Cotton Tail said: I too have been suffering the 30 minutes disconnect, and I'm also on Sky Q and no old router to fall back on. Someone suggested on one of these threads (apologies to whoever it was for no name check - I can't find the post!) that disabling IPv6 could help. I tried this (Sky hub -> Advanced -> LAN IP setup -> uncheck Enable IPv6 on LAN side) and early results are encouraging! I've tried leaving it running in the simulacrum for an hour, multiple back to back 20 min survivals etc. with, so far, no disconnects. It's probably too early to say, but I'd suggest giving this a go if you're a Sky Q user without an old router fallback. Fingers crossed Tenno! Yup, I posted that it could an issue with the Q Hubs IPv6, some players are still having issues after disabling it, the common factors are Q Hub and IPv6, happy to hear you're not getting booted though. I'm hoping to hear from Sky this week, I'll post back when I do. Link to comment Share on other sites More sharing options...
(XBOX)Cotton Tail Posted July 12, 2018 Share Posted July 12, 2018 On 2018-07-10 at 10:34 AM, (XB1)eviltedi said: Yup, I posted that it could an issue with the Q Hubs IPv6, some players are still having issues after disabling it, the common factors are Q Hub and IPv6, happy to hear you're not getting booted though. I'm hoping to hear from Sky this week, I'll post back when I do. Thanks for keeping us informed. My support ticket with DE has been closed (I would query the status of Solved!) This is the last response confirming the Sky connection (no pun intended) "Upon further investigation, we have found a pattern that people with the Internet Service Provider, Sky, using the Sky Q modem are all experiencing these issues. We have had reports of other Tenno advising us that they used an older modem provided by Sky in the past and it has resolved their issue. I would also suggest you contact your ISP and ask them to narrow down the problem for you, because all the reports we get from users who experience this problem are from the same ISP. We wish you luck in resolving this issue and apologize we cannot be of further assistance! Enjoy Warframe!" Link to comment Share on other sites More sharing options...
(XBOX)TB Kevin 70 Posted July 12, 2018 Share Posted July 12, 2018 Just had an old router delivered today so going to try this now. Have tried everything else. If the older router works then happy days, if not then no more Warframe Link to comment Share on other sites More sharing options...
(XBOX)TB Kevin 70 Posted July 12, 2018 Share Posted July 12, 2018 Will it looks like it was the sky q hub. As switched over to older hub I brought off eBay and played for over a hour. But will be able to judge it more tomorrow due to having more time. So if you don't have an old hub to swap over to. Have a look on eBay and get an older hub. I picked mine up for a tenner. Link to comment Share on other sites More sharing options...
(XBOX)paul byers mk2 Posted September 10, 2018 Share Posted September 10, 2018 Which older router did you buy? Im in scotland and having exact same issues Link to comment Share on other sites More sharing options...
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