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[DE]Rebecca

The Great TennoCon 2018 Ash Prime Drop Fix!

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8 hours ago, [DE]Rebecca said:

What happens if you have almost half-a-million people watching TennoLive and many of them expecting a Twitch Drop?

Well, the answer is kind of complicated, but you've waited long enough for some closure so please read this quick post for the dirty details:

a) We had many more people watching than anticipated and our servers could not keep up with the data coming from Twitch.
b) Since we cannot turn back time, we have no way of knowing who was actually watching.
c) We have a very generous solution in spite of b).

Anyone who has logged into Warframe in the past 7 days on any platform with a Twitch linked account and did not receive the Ash Prime Drop will receive one! 

We will let you know when the script is finished, should be some time this week!

Thank you. 

Edit:

Script is in progress and should be done within 2-6 hours on all platforms!

SCRIPT IS DONE! 

Can't wait the anticipation 

  • Satisfied 1

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Will it count for having logged in over the mobile app?  I'm on vacation so I watched the stream but haven't played in well over 7 days, but used the mobile app several times for extractors.  Technically I've been logging in. :)

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All the more reason to love Warframe and DE ‚̧ԳŹ I love you guys.

Edit: This is my first post, I logged in just to say: you guys are fking awesome.

Edited by TheLastAlgorithm
  • Upvote 2

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everyone else seems to have gotten him, and here i am, still waiting for mine QQ (relog didn't help either)

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Hi DE - not sure whether you will see this, since there are SO many posts, but I want to write to say thank you for sorting out the script so fast for Ash Prime (he has arrived!) - he is the 'icing on the cake' after the enthralling live stream that was full of delicious content.

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Thank you DE ūüôā

Perhaps instead of sending the twitch data directly to the warframe servers you should send it to a server that simply records the data, then you can have the warframe server read that data at whatever rate it can handle, it might take longer for people to receive drops but it would be a lot more reliable and it would also make it easier to debug issues with the drops.

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I was online but canceled me prime trial.. Can i please recieve me ash prime aswell???? As some ppl recieved two primes...

 

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8 hours ago, amiserablerobot said:

Please keep using Twitch Drops in future, they are clearly helpful for things like this.

i agree 

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I'm actually really new to Warframe (just downloaded a week ago). But I'm surprised by 2 things:

 

1- The developers actually tell their players what happened. Sounds simple, but VERY few developers execute on this.

2- The solution is generous and leaves every player satisfied.

 

I'm very impressed by these things, and they tell me I'll probably enjoy warframe for a long long time. Good job!

 

And to put my wallet where my mouth is, expect my support when the next Prime Vault drops.

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1 minute ago, AusSkiller said:

Thank you DE ūüôā

Perhaps instead of sending the twitch data directly to the warframe servers you should send it to a server that simply records the data, then you can have the warframe server read that data at whatever rate it can handle, it might take longer for people to receive drops but it would be a lot more reliable and it would also make it easier to debug issues with the drops.

Im guessing that the twitch server was probably also sending the names in chat... And holy crap was the chat room just absolutely full of people spamming utter nonsense --- it was really awful to see those people acting like that.

 

I absolutely understand people who were asking questions or making comments it all you could see every second was

!ashprime

!ashprime

Over and over from people. It really caused the chat on twitch to be absolutely unusable. Now if twitch was sending all those messages to the Warframe database (though really usernames is all that ideally would be sent) --- then it's easy to see why they got overloaded. 

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Ash Prime drop fix for details a) We had many more people watching than anticipated and our servers could not keep up with the data coming from Twitch.

Edited by endry180

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Just to clarify, if I've watched the Twitch stream while I was away from home, and have not logged in the past 7 days and will not be logging in the following week, does it mean I will not get the Ash Prime? Ive only logged in the mobile client. Thanks in advance.

Edited by sebastian0914
Needed some extra information for reclarification

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