Jump to content

Granpajo2

PC Member
  • Posts

    10
  • Joined

  • Last visited

Posts posted by Granpajo2

  1. 1 minute ago, Mintaro said:

    No point in lashing out on me. You have your support ticket to discuss the situation to DE's support team. I do apologies for your digital items and time lost but i don't see the point of thread public announcement unless you going for sympathy or try to ruffle feathers to start a witch hunt.

    No hate

    I'm not lashing out at you. I'm just curious as to why you'd bother making your post in the first place. It served zero purpose, and seemed to vastly misunderstand the point of the thread. I wasn't asking YOU, or anyone in the community to do anything about it. I posted here for DE's attention, since they apparently take forever to respond to tickets, which frankly isn't that great of a thing for DE to have in place. Its a policy that should be revisited, especially when real money is potentially involved. 

  2. 10 minutes ago, Mintaro said:

    Pick the flawless eidolen shard? I don't know what you expect us to do? 

    Do you work at DE? Was the thread addressed to you? Not trying to be a $&*^, but legitimately, why would you waste your time and everyone else's, taking ownership of a problem that isn't your issue, nor addressed at you? You do realize this forum isn't solely populated by players right? You could have easily just bypassed this thread and not said anything, but instead you decided to come in and post something that's not helpful nor relevant. 

  3. I opened a ticket about some lost items during a failed transfer from the Plains from Cetus.  So far, its been 15 days as of this writing, and all I've gotten is auto responses and canned messages telling me I can choose ONE item out of all the items I lost. This even happened to me 5 separate times, always after killing an Eidolon, and I'm only asking for two runs worth back. I've attached the screeshots of the lost items.  One of which was the items that were gained while using a booster that I bought with platinum. Platinum is worth real money. You're telling me that the money I spent is only worth getting ONE item back out of all of it? This is wrong. Your software failed to perform the functions necessary to appropriately reward a player, and I'm not the only one affected. Everyone in my party, every time also got stuck in the never ending transfer between plains and Cetus. You later patched this, but the items were already lost, after they had been rightfully gained. Real money was exchanged and so far your auto mods are telling me that that means nothing really, that I can have a token of what was lost, despite real money having been exchanged for it. I waited patiently while your small staff at the Support desk sorted through this, but frankly this is unacceptable. Take responsibility for your failures, and stop screwing the paying customer if you want to be trusted with our money in the future.8Je14Na.jpg4VrXR45.jpg

  4. Could we maybe not have it shoved into our backs?  Everyone in my group has had the camera pushed in so close while in a Hub that it makes it annoying to see things in this gorgeous new environs you've given us.  Please push it back at least to where it normally resides in missions, or let us pick how far away the camera hovers. 

×
×
  • Create New...