[Not Receiving Verification Code Email (Gmail)]

Hello,

I submitted a ticket case #1655092 where when I log in, it asks for a verification code. I check my gmail, spam filters, all other boxes, and nothing has arrived. The funny thing is I can password reset  and change my password where I'll get an email to do so but not for the verification code. It's been a day already. What's going on?

Any help would be great....