james2233 Posted May 3, 2013 Author Share Posted May 3, 2013 Give them some time and offer them feedback if you think something isn't working the way it should. yea i guess Link to comment Share on other sites More sharing options...
Azure_Kytia Posted May 3, 2013 Share Posted May 3, 2013 Unfortunately as is the case with Anti-Cheating mechanisms, some poor innocent souls do slip through the cracks to the void and are consumed by Cheat Prevention's fury. Thankfully, DE Support can go right back in their and pull yours out if it's deemed worthy! Which, if you ARE innocent, you will be. Accidents happen! D: I just heard back from Support yesterday after about 5 days of waiting, so I would probably just take a bit of a breather, and come back in 4 days or so. You will get a Confirmation email from Support once they've replied, as well. Link to comment Share on other sites More sharing options...
james2233 Posted May 3, 2013 Author Share Posted May 3, 2013 Unfortunately as is the case with Anti-Cheating mechanisms, some poor innocent souls do slip through the cracks to the void and are consumed by Cheat Prevention's fury. Thankfully, DE Support can go right back in their and pull yours out if it's deemed worthy! Which, if you ARE innocent, you will be. Accidents happen! D: I just heard back from Support yesterday after about 5 days of waiting, so I would probably just take a bit of a breather, and come back in 4 days or so. You will get a Confirmation email from Support once they've replied, as well. ok thanks for the info Link to comment Share on other sites More sharing options...
GottFaust Posted May 3, 2013 Share Posted May 3, 2013 (edited) Keep in mind that their support is currently swamped with bug reports, superfluous complaining (yes people do submit support tickets to complain about games), and people who were actually hacking trying to trick the support team into giving their accounts back. Give them a few days, but rest assured that they will get to your ticket and handle it accordingly. Edit -I really should tripple-read posts I make from my phone for typos. Edited May 3, 2013 by GottFaust Link to comment Share on other sites More sharing options...
Zyfe3rX Posted May 3, 2013 Share Posted May 3, 2013 If its a false ban, you will get your account back. But if you where using cheat of any kind, well we have to say good bye ! till then, hang is there buddy. The help is on the way ! Link to comment Share on other sites More sharing options...
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