pikacho Posted June 21, 2013 Share Posted June 21, 2013 (edited) Hello admins, I put in a support ticket two days ago and am still awaiting a response... I clicked a locked colour and it prompted me to buy the palette. I went to cancel and accidentally hit the purchase and it went through immediately! Honestly, these purchases should be available in the MARKET ONLY, so people cannot accidentally purchase things they DO NOT WANT. I've been without my platinum now for two days and am waiting for someone to please revert the purchases so I can use my platinum to buy reactors/catalysts!! Can anyone please help?? Edited June 21, 2013 by pikacho Link to comment Share on other sites More sharing options...
Aramet Posted June 21, 2013 Share Posted June 21, 2013 Just be patient with a response from support. They will get to you. If you really have to, you can message a DE member to bring your ticket to the attention of the support team, but that is usually only if you have been waiting an unusually prolonged amount of time (i.e. one and a half or two weeks). Link to comment Share on other sites More sharing options...
pikacho Posted June 21, 2013 Author Share Posted June 21, 2013 Ok.. well I guess this is just going to delay my builds :\ Link to comment Share on other sites More sharing options...
pikacho Posted June 22, 2013 Author Share Posted June 22, 2013 still no reply... holding up my money Warframe..... come on Link to comment Share on other sites More sharing options...
Aramet Posted June 23, 2013 Share Posted June 23, 2013 You won't see a reply on the weekend, as far as I know. Both times I've sent tickets on late Friday or on Saturday, I didn't receive an answer until Monday. Link to comment Share on other sites More sharing options...
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