Login fail check your info

[Dayamond]

Hello

I have a problem i play everyday warframe and today i can't play cause at my longing waframe say : Loging fail check your info 

I retry reset password (good email ) and message : Loging fail check your info

I need your help 

Thanks 

Edited February 4, 2017 by Dayamond

[BemoGuinness]

Try contacting support?
 

[Dayamond]

1 minute ago, BemoGuinness said:

Try contacting support?
 

Yes

[BemoGuinness]

What did they say? If they havent responded yet maybe post here when they do. Been seeing quiet a few of threads about this topic come up lately.

[Dayamond]

They said :  Windows Vista, 7, 8 & 10:
%LOCALAPPDATA%\Warframe 
Windows XP: 
%USERPROFILE%\Local Settings\Application Data\Warframe

 

send folders and wait :'(

[-AXIOM-]

So, I found a temporary solution for it with the help of [DE]Nathan (thanks).. So here the procedure:

• 1. Download the Cyber Ghost VPN (it is free)
• 2. Install it and open (do not connect to the vpn yet)
• 3. Open the game launcher and press "Play"
• 4. When you have to enter your e-mail(login) and password, open the Cyber Ghost VPN -> press "Surf Anonymously" -> press "Start Anonymous Surfing"
• 5. May be you will have to wait for empty slots (don't afraid of 2k+ or 3k+ users online, they r disconnecting in 1 minute, just wait)
• 6. After connecting to any VPN open the game window and type your e-mail(login) and password. Wuaallaa. it is done :)

Now you can play. (it worked for me)

NOTE: it is a temporary solution which checked by myself until the admins finds the real solution for it. if it is not working for you it means you got another problem; check your firewall settings, restart your modem or router, check your DNS, make sure (with DE's) your public IP is not (may be accidentally) in the black list, try to login with another PC (in same network), try to login in another network (with same PC) and etc.

P.S After logging in you can disconnect or continue using vpn service.. Enjoy :)

[Dayamond]

thx